Holiday Neptune 2004, Руководство пользователя

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1
GENERAL INFORMATION --- SECTION 1 • 19
NEPTUNE 2004
The dealer must perform additional pre-delivery inspections and system
checks, assist in the customer’s understanding of the Limited Warranty and
assist in completing any necessary forms. They must do a customer orientation to
the motorhome, its systems, components and their operation.
The dealer should also ensure the customer receives a complete Owner’s
Packet with warranty cards and registrations for the motorhome and for separately
warranted products, including detailed operating and maintenance instructions.
The dealer is responsible for performing a review of the Limited Warranty
provisions with the customer, while stressing the importance of mailing warranty
cards and registrations to the manufacturers within the prescribed time limit to
avoid loss of warranty coverage. They must assist the customer in completing
these forms and locating serial numbers. They should request that the customer
reads all warranty information when possible and explain any provision not
clearly understood.
The dealer should instruct the customer on how to obtain local and out-of-town
service on the motorhome and its various individual warranted components,
whether the service is warrantable or out of warranty.
As a new motorhome owner you are responsible for regular and proper
maintenance. This will help you prevent conditions arising from neglect that are
not covered by your Limited Warranty. Maintenance services should be performed
in accordance with this Owner’s Manual, and any other applicable manuals. As the
owner, it is your responsibility and obligation to return the motorhome to an
authorized dealer for repairs and service (See the Limited Warranty). Since the
authorized dealer where you purchased your new motorhome is responsible for its
proper servicing before delivery, and has an interest in your continued satisfaction,
we recommend that Inspection, Warranty and Maintenance Services be performed
by the dealership. We suggest that you take your new motorhome on a weekend
shakedown before leaving on an extended trip.
Know when to take your motorhome in for service. Give some thought to the
appointment time. There are several things to consider when selecting a time for
service. Location of the service center and the time of year can be a major issue.
Monday and Friday are busy days for most dealers. Therefore, it makes sense to
make a mid-week appointment whenever possible. Ask your dealer if additional
time is needed for check in and completion of paperwork.
SERVICE
SUGGESTIONS
Customer
Responsibilities
Dealer
Responsibilities