HOLDEN Equinox LS, Руководство пользователя

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Holden Equinox Owner Manual (Holden-Localizing-Holden-12561772) -
2019 - crc - 6/26/18
Customer Information 333
In the instance that you wish to
escalate a query to a higher level of
staff, further options are available
to you.
As a first step, Holden suggests you
discuss any concern with the
relevant Department Manager
(Sales Manager or Service
Manager).
Alternatively, the Dealership
General Manager or Dealer
Principal will also be happy to
assist you.
Holden Customer Care Office
Should you wish to speak to a
Holden representative, you are
welcome to contact the Holden
Customer Care team.
Refer below for operating hours and
various methods of communication.
Operating Hours
Weekdays: 8am – 7pm AEST
Saturday: 9am – 1pm AEST
Telephone
Holden Customer Care can be
telephoned from anywhere within
Australia for only the cost of a
local call.
The contact number is:
1800 033 349
Email
Alternatively, you may prefer to
email Holden at:
holdencustomercare@gm.com
Written Correspondence
You can also write to Holden at the
address below:
The Manager
Holden Customer Care Centre
GPO Box 1714
Melbourne 3001
Your written correspondence should
clearly outline your concern or query
and include:
.
Your name and address
.
Telephone numbers, both private
and business
.
Servicing dealer's name and
address
.
Vehicle model
.
Vehicle identification number
(I.S.O. VIN), refer to the inside
front cover of the Service/
Warranty Booklet in your
vehicle's glove box
.
Date of purchase
.
Current odometer reading
Most of this information will be
found on the Vehicle Identification
Certificate, located inside the front
cover of the Service & Warranty
Booklet in your vehicle's glove box.
Before you write however,
remember that the telephone is the
quicker and more efficient means of
communication.
New Zealand
The information in this Owner's
Handbook applies primarily to
Australian Holden vehicles and
there may be some differences to
the Warranty and Owner Assistance
provisions for New Zealand.