8
WIRELESS 6000 OPERATION
The COM6000BP can be operated in Hands-Free (HF), Auto-
Hands-Free (AHF) or Push-To-Talk (PTT) modes. If your store
does not have HF capability, the Wireless 6000 should be
operated in the PTT mode, according to the instructions on the
following pages for single-lane or dual-lane stores.
A full-duplex system supports HF, AHF and PTT operation.
Communication can be transmitted and received at the same
time, as in a normal telephone conversation. In the AHF mode,
transmission and reception are activated automatically when a
customer drives into the drive-thru lane. In the HF mode,
transmission and reception are activated by touching and
releasing one of the A buttons on the COMMUNICATOR
®
. In the
PTT mode, one of the A buttons on the Communicator must be
held while the operator is talking to the customer. A half-duplex
system only supports the PTT mode. One of the A buttons on the
Communicator must be held while the operator speaks to the
customer. The customer’s voice will not be heard while the
operator is transmitting.
In single lane operations, when a customer arrives in the drive-
thru lane, you will hear a single beep in the headset.
In dual-lane operations, when a customer arrives in the drive-thru
lane you are connected to you will hear a single beep in the
headset; when a customer arrives in the other lane, you will hear a
double beep.
In dual-lane operation, if you are communicating with a customer
in one lane when another customer arrives in the other lane, you
will hear a higher pitch double beep in your headset. When the
customer leaves the speaker post in the lane you are connected
to, the same high pitch double beep will repeat in your headset
every four seconds until you touch the A1 or A2 button to
communicate with the customer in the other lane.
Changing Languages
To change the language of the cues heard in the Communicator
from English to Spanish/French and back to English, with the
Communicator power off, press and hold the volume-down
▼
button and the A1 button while you press the power PWR button.
The language of the cues heard in the headset earpiece will
change when the power goes on.
Obtaining Communicator Status
To obtain Communicator status, with the Communicator power
off, press and hold the volume-up
▼
button and the A2 button
while you press the power PWR button. You will hear the status
message in the headset earpiece when the power goes on.
NOTE:
In dual-lane
operations, if you
have a Mode Switch
and it is in the
“2 OPERATORS”
position, you will
only hear a single
beep in your
headset when a
customer arrives in
the lane you are
operating.
