HME COMMUNICATOR COM6000BP, Руководство по эксплуатации

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15
PROBLEM
PROBABLE
CAUSE
SOLUTION
System may be set for
speed-team operation. Be certain SPEED TEAM button on
base station is in OFF position. Customer cannot be
heard in push-to-talk
(PTT) operation.
Base station may be set
for wrong drive-thru
mode (half-duplex). Check S6 DIP switch #1 at bottom of
base station audio circuit board. It
should be ON for full-duplex, OFF for
half-duplex operation.
Transmitter antenna
connectors on base
station transceiver
circuit board may be
loose or damaged. Be certain antennas are screwed
securely onto base station.
Check transmitter antenna cable
connection at ANT1 and ANT2 near
lower-left corner of transceiver circuit
board. Pull and remove each
connector plug, and check to be
certain pin inside it is not bent.
If not, call HME.*
VAA level is too
sensitive. Reduce VAA level (See Figure 2,
page 2) so inbound audio is reduced
only when order taker speaks into
microphone.
Only intermittent voice
can be heard in
headsets.
Circuit board may be
defective.
Call HME.*
Circuit board may be
defective. Check to see if status lights on
base station are lit. Call HME.* Personnel hear
customers in ceiling
speaker or headsets,
but cannot hear each
other.
COMMUNICATOR
®
may be defective.
Use another Communicator.
Call HME.*
Power interruption
may have caused
vehicle detection
circuit to be out of
balance. When no vehicle is in the drive-thru
lane, move the vehicle detector
override switch on the base station to
the RESET position, then back to the
NORMAL position.
System may be set for
speed-team operation. Be certain SPEED TEAM switch on
base station is in OFF position.
No tone or sound is
heard in ceiling
speaker or headsets
when vehicle enters
drive-thru lane.
Connector may be
loose, or S6 DIP
switch #8 is not set to
ON.
Check all connectors in base station,
and be certain S6 #8 is set to ON.
Call HME.*
There may be loose
wires on base station
circuit board. Check all connections on base station
circuit boards.
System may be set for
speed-team operation. Be certain SPEED TEAM switch on
base station is in OFF position.
VAA level is too
sensitive. Reduce VAA level (See Figure 2,
page 2) so inbound audio is reduced
only when order taker speaks into
microphone.
Personnel cannot hear
customers in ceiling
speaker or headsets.
Outside microphone,
audio circuit board or
vehicle detector board
may have failed. Call HME.*
Battery may be low. Replace battery. Headset has
intermittent sound.
Headset may be
defective.
Use another headset. Call HME.*