Adding and replacing hardware components
9
Hyper Scale-Out Platform Supporting and Troubleshooting
2
Adding and replacing hardware
components
Hyper Scale-Out Platform (HSP) is an appliance solution. As such, few parts are customer
serviceable or replaceable—most hardware defects or failures result in the field
replacement of parts or the larger assembly.
Before performing maintenance any maintenance task:
• Determine if the hardware component is a field-replaceable or customer-replaceable
component.
• If the hardware component is not a a field-replaceable or customer-replaceable
component, then you will need to contact HDS Support to obtain a Return Material
Authorization (RMA) to return the component.
• If the hardware component is a customer-replaceable component, follow the
instructions in this section for replacing the component.
The following table provides an overview of the serviceable or replaceable parts of the HSP
appliance:
Description
Customer
Serviceable/
Replaceable
Field
Serviceable/
Replaceable
Add nodes
Replace nodes
X
X
X
Fans
X
Air shroud
X
Power supply
X
X
HDD
X
X
Memory
X
PCI cards
X
SuperCap
X
Switch assembly
X
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