Troubleshooting
25
Hyper Scale-Out Platform Supporting and Troubleshooting
Alert troubleshooting
Alert description
Troubleshooting action to take
IP address is down
Ensure that no other devices on the network are using this IP
address
Disk is in maintenance mode
Take the disk out of maintenance mode when maintenance is
complete
Unrecoverable disk error
Replace the disk in error or contact Customer Support for
assistance
The cluster is running out of disk
space
Remove files or add additional disks
Node is down
Make sure the node is powered on and has network connectivity.
See “
” on page 3-24 for additional
details.
Node experienced unrecoverable
error
Replace the node in error Contact Customer Support for
assistance
Node is in maintenance mode
Take the node out of maintenance mode when maintenance is
complete
A power supply on <
node
> has
failed
Replace the power supply in error or Contact Customer Support
for assistance
A power supply cord on <
node
> is
unplugged
Ensure power cord is fully engaged
Sensor <
sensor>
on <
node>
has
exceeded normal thresholds
Monitor the thresholds to ensure they do not reach critical status
Sensor <
sensor>
on <
node>
has
exceeded critical thresholds
Correct the issue causing the exceeded threshold or contact
Customer Support
Sensor <
sensor>
on <
node>
has
exceeded non-recoverable
thresholds
Correct the issue causing the non-recoverable threshold or
contact Customer Support
File system is impaired
Initiate fsck on the file system
File system has an unrecoverable
error
Initiate fsck on the file system and contact Customer Support if
fsck is unsuccessful
File system is running out of free
space
Remove files or increase the size of the file system
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