Troubleshooting
2–23
Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide
EX_ENOGRP
No such group The designated
device or group
name does not
exist in the
configuration file,
or the network
address for
remote
communication
does not exist.
Verify the device or group name and
add it to the configuration file of the
remote and local hosts.
239
EX_UNWCOD
Unknown
function code
Detected a
command error.
Collect all HORCM log information, and
call the Hitachi Support Center.
238
EX_CMDIOE
Control
command I/O
error
A read/write to the
command device
failed with an I/O
error.
Refer to the host syslog file, and
investigate the cause of the error. If
the problem persists, collect all
HORCM log information, and call the
Hitachi Support Center.
237
EX_CMDRJE
An order to the
control/
command
device was
rejected
The request to the
command device
failed or was
rejected.
Note: This error
code is sometimes
caused by the
operating system
and reported as
EX_CMDIOE
instead of
EX_CMDRJE (see
next row).
Investigate the detailed factor of the
error referring to the information on
the syslog of the host or the HORCM
log (refer to
). Confirm the
following items, and if the problem
persists, collect all HORCM log
information, and call the Hitachi
Support Center.
Verify ShadowImage, SnapShot,
TrueCopy, and TCE functions are
installed.
Verify that the target volume is
available.
221
EX_CMDIOE
Control
command I/O
error, or
rejected
A read/write to the
command device
failed with an I/O
error or was
rejected.
Investigate the detailed factor of the
error referring to the information on
the syslog of the host or the HORCM
log (refer to section
detailed error log codes on page 3-5
).
If the cause is “Illegal Request (0x05)”
Sense Key, please confirm the
following items. If the problem
persists, collect all HORCM log
information, and call the Hitachi
Support Center.
Verify ShadowImage and SnapShot
functions are installed.
Verify that the target volume is
available.
237
EX_ENQVOL
Unmatched
volume status
within the
group
The volume
attribute or the
fence level within
a group is not
identical.
Verify status using the pairdisplay
command. Make sure all volumes in
the group have the same fence level
and volume attributes.
236
Table 2-7: Command Error Messages (Continued)
Message ID
Error
Message
Condition
Recommended Action
Return
Value
Содержание AMS 2000 Series
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Страница 226: ...3 70 Maintenance log and tracing functions Hitachi AMS 2000 Family Command Control Interface CCI Reference Guide ...
Страница 244: ...4 18 Command options Hitachi AMS 2000 Family Command Control Interface CCI Reference Guide ...
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