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Option 2 – Unmatched Refund
Should you need to process an unmatched refund (i.e. unable to match it against the
original payment card number), you can follow the steps below:
STEP 1
From the home screen, tap the
Transactions
button.
STEP 2
Tap the
Payment Application
button.
Note: If the terminal has been configured as a multi
merchant terminal you will be prompted to select the
appropriate merchant for the transaction.
