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8.3 Troubleshooting
8.4 Warranty and Repair
8.4.1 Maintenance Method
Repair response time: AM9:00 to PM17:30 on Monday to Friday except legal holiday.
Repair time: AM9:00 to PM17:30 on Monday to Friday except legal holiday.
8.4.2 Exempt and limitation
a) Our company isn’t responsible for such damage caused by force nature. For example: fire, thunder flash,
flood, cyclone, hail, earthquake, house collapse, commotion, plane failing and traffic accident, deliberate
damage, lack of fuel or water, labor and capital bother, strike and stop-working etc.
b) No-service offer
• The cost and insurance charge of disassembling, refurbishing, repackaging and conveying of the oximeter
or the part of it.
• Damage or loss sustained due to inspected or repaired by other institute that is notcertified.
• The damage and failure caused by user or its representative who doesn’t use the device according to
the operator’s manual
Malfunction
Reason
Solution
SpO2 or PR is
shown unstably
1. Finger might not be
plugged deep enough.
2. Finger is trembling or pa-
tient’s body is in movement
status.
1. Retry by plugging the
finger.
2. Try not to move.
The Oximeter
cannot be powered on
1. Power of batteries might
be inadequate or not be
there at all.
2. Batteries might be instal-
led incorrectly.
3. The Oximeter might be
damaged.
1.Please replace batteries
2.Please reinstall the
batteries
3. Please contact with local
customer service centre.
Indication lamps are
suddenly off
1.The product is automati-
cally powered off when no
signal is detected longer
than 8 seconds
2. Lower power
1.Normal
2.Replace the batteries
Others
Please contact with local
customer service centre.
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