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XPM 200HR™

 

Thermal Printer Family 

HENGSTLER

®

 

 

Part No. D 690 074 

Mod. No. 4 300113 LEV 

page 24 of 32 

7.2.  Print Speed 

Print speed is affected by many factors.  Significant factors affecting print speed include: 
 

 

Type of interface (USB fastest) 

 

ASCII printing vs. Graphics printing (ASCII fastest) 

 

Data transmission rate (serial) (faster is better) 

 

Default print density settings (smaller impact, but lower density is faster) 

 

Dot history factor (smaller impact, but “off” is faster) 

 

Dot history levels (smaller impact, but “off” is faster) 

 

Burn time correction setting (smaller impact, but the most negative numbers are faster) 

 

Multi-strobe factor (“off” is faster) 

 

Available current (higher is faster) 

 

Default print speed setting in configuration (higher is faster) 

7.3.  Cutter Operation 

The  XPM  200HR™  uses  a  “pizza-cutter”  style  paper  cutter.    A cutting  disk  moves  from  one 
side to the other to sever the paper from the roll against a stationary, fixed blade.  A separate 
motor  is  used  to  control  a  helical  cam  that  moves  the  “sled”  holding  the  cutting  disk.    See 
Figure 2. 
 
The  cutter  components  can  be  accessed  by  opening  the  print  mechanism.    See  “Printer 
Access Control” above for cautions, details and instructions. 
 
The XPM 200HR™ configuration tool allows the specification of the weight of the paper being 
printed.  This information is used by the printer to determine how fast the cutter should move 
while  cutting  the  paper.    With  thinner  paper,  cutting  can  be  faster.    Thicker  paper  requires 
greater cutting torque from the cutter motor, which is achieved by cutting more slowly.  This is 
automatic and transparent to the application. 
 
In  the  event  of  a  paper  jam,  the  XPM  200HR™  can  be  configured  to  make  several  repeat 
attempts  to  cut  the  paper.    The  number  of  attempts  can  be  specified  by  using  the  XPM 
200HR™  Configuration  Tool.    If  these  attempts  are  unsuccessful,  the  printer  will  report  a 
paper jam through the status system. 
 

Note:

 Please be sure to remove power from the printer before opening the print mechanism 

and  accessing  the  cutter  blades!    Always  keep  your  fingers  clear  of  the  sharp  blades 
themselves! 

7.4.  Print Density 

The  darkness  of  the  printout  can  be  adjusted  to  match  the  paper  and  your  application  by 
using the appropriate printer command (see XPM 200HR™ Command Set Manual P/N D 690 
005)  or  by  use  of  the  “Print  Density”  settings  in  the  Windows  XP/7  driver.    Increasing  print 
density increases the “burn time”, (the length of time that the thermal printhead elements are 
heated) and may decrease print speed. 
 

Note:

 Excessively long burn times may adversely affect printer life! 

7.5.  Invalidation 

The XPM 200HR™ printer includes the ability to invalidate printouts (render them unreadable 
by  overprinting  them  with  a  random  pattern)  under  certain  conditions.    These  conditions 
include after loading paper; at the end of paper; when data has been lost; and on initialization.  
In all cases, the purpose of the feature is to prevent printouts that might be partially valid from 
being  misused.    For  example,  if  a  ticket  had  been  in  the  process  of  printing  and  the  power 
failed,  the  printer  would  stop  printing.    Upon  restoration  of  power,  it  would  be  preferable  to 
invalidate the partially printed ticket and, if  appropriate, have the host  send a  new one to be 
printed.  By enabling “Invalidate paper on initialization”, this can be accomplished. 

 

 

Содержание XPM 200HR

Страница 1: ... Part No D 690 074 Version 1 02 Mod No 4 300113 LEV Operating Manual XPM 200HR v1 Thermal Printer Family E ...

Страница 2: ...t All information contained in this manual is provided without regard to any possible patent protection All rights reserved Reproduction translation and or distribution of this document or extracts thereof are permitted only by express authorization from Hengstler GmbH The Hengstler name and the Hengstler logo are registered trademarks of Hengstler GmbH Windows and Microsoft are registered tradema...

Страница 3: ...3 LEV page 3 of 32 Document History Revision Date Initials Status Description 1 00 2012 May 10 CBL Closed Initial version 1 01 2013 Jan 28 CBL Closed Reduced paper weight to 80 g m 1 02 2013 Jan 30 CBL Closed Revised paper weight to 80 100 g m cleaned up other unfinished areas ...

Страница 4: ...rs 15 3 5 8 LED Indicators 17 3 6 Graphic Printing vs Printing with Printer s Fonts 17 4 Unpacking 18 5 Major Options 18 5 1 Presenter 18 6 Installation 19 6 1 Function 19 6 2 Mounting Printer 19 6 3 Mounting Controller 20 6 4 Wiring 21 6 4 1 Power 21 6 4 2 Interfacing 22 6 5 Paper Supply 22 6 5 1 Paper Roll Holder 22 6 6 Power Supply Specifications 23 7 Operation 23 7 1 Loading Paper 23 7 2 Print...

Страница 5: ...al Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 5 of 32 13 1 1 FCC Part 15 Class B Device 32 13 1 2 EN55022 Emissions 32 13 1 3 EN55024 Electromagnetic Susceptibility 32 13 2 Printer Drawings 32 ...

Страница 6: ...e for when documents are to be printed on preprinted forms or with a predetermined length The XPM 200HR has a print resolution of 300 dpi to ensure that graphics such as logos etc can be printed with excellent quality The printer is available with or without a presenter The XPM 200HR printer family has been designed for use primarily in kiosks and similar information or ticket printing application...

Страница 7: ...oller and or related subassemblies such as presenters dual feed units bundlers paper roll holders chassis etc HENGSTLER accepts no liability and the guarantee shall be void Printing without paper can result in damage to the platen or thermal printhead Never use paper that might contain staples paper clips or other metal objects If the printer will be stored or will not print for a long period of t...

Страница 8: ... next row of dots on the paper The thermal paper is coated with several compounds At room temperature these compounds are white in color and do not react with each other The heat from the thermal printhead acts as a catalyst in the areas where the small printhead dots are fired causing these compounds to react with each other and form a new compound which is a contrasting color usually black The p...

Страница 9: ...XPM 200HR Thermal Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 9 of 32 3 2 Functional View Figure 1 Figure 2 ...

Страница 10: ...ing loaded printhead presses the paper to insure good thermal conductivity The interface stepper motor used to turn the platen sensors printhead optional presenter motors and paper cutter are all connected to the controller which sends commands and causes these components to function at the proper time The cutter separates the paper from the paper supply when commanded to do so by the controller T...

Страница 11: ...nderneath it How the printer reacts next depends upon the printer s settings One common selection is for the partial printout to be invalidated printed over to make it illegible as it is retracted out the back of the printer Another is to simply eject the partial printout out the rear of the printer If the XPM 200HR is equipped with a presenter paper loading is as described above When a printout i...

Страница 12: ...ovide access to the presenter paper path Press lightly on the non moving portion of the presenter top section to the outside of the rollers to close the presenter again There are several versions of the XPM 200HR controller depending upon the features ordered One significant difference between them is the additional connector for controlling the optional loop presenter Figure 6 shows the XPM 200HR...

Страница 13: ...emove paper scraps and clean paper dust CAUTION While the top cover is open there is a serious risk of injury from the sharp cutter blades Exercise care at all times to avoid injury CAUTION The thermal printhead heats up significantly during operation and may be hot Avoid burns by not touching the thermal printhead directly Avoid touching the thermal printhead at all times Fingerprints or skin oil...

Страница 14: ...c position after each print job One common reason for this is to so that preprinted information is properly located with respect to information printed by the printer itself for example printing a date inside a preprinted box Black marks must be located on the back non coated side of the thermal paper The XPM 200HR printer is designed to allow for numerous Paper Entrance Black Mark sensor location...

Страница 15: ...e paper Printer throughput time is improved by cutting in both directions eliminating the need for the cutter to make a non cutting movement to an arbitrary home position 3 5 6 Paper Exit Sensor A sensor on the exit side of the print mechanism detects when paper has passed through the cutter assembly and reached the paper exit 3 5 7 Paper Pre End Paper Low Sensors The XPM 200HR has inputs for two ...

Страница 16: ...nnector is as follows PPE Sensors Connector Pin 6 5 VDC to be used as a voltage source for pull ups etc for PWE AUX sensors Pin 7 Common Ground Pin 8 PPE Sensor Signal 1 A1 Pin 9 PPE Sensor Power Output 1 A1 Pin 10 PPE Sensor Power Output 2 A2 Pin 11 PPE Sensor Signal 2 A2 Pin 12 Auxiliary AUX Input Pin 19 PWE Sensor Signal 1 B1 Pin 20 PWE Sensor Signal 2 B2 Figure 9 Please note that the XPM 200HR...

Страница 17: ...lization phase Probable system stall during boot phase Please note that much more detailed information concerning the printer s current state can be obtained by requesting the printer s status via the interface Please refer to the XPM 200HR Emulation Command Set Reference D 690 004 for details 3 6 Graphic Printing vs Printing with Printer s Fonts One area that causes frequent confusion with regard...

Страница 18: ... a 12 x 20 pixel character the Hengstler XPM 200HR printer would require 1 600 bytes to print one line Please note that these are estimates and that various compression routines also impact the print speed The advantage of Graphic printing then is the ability to print anything pictures text photos etc exactly as you see it on your screen The disadvantage is that to do so much more data 40 times as...

Страница 19: ...90 It may also be angled upward as long as the design of the system into which it mounts is such that a printout cannot slide back into the printer after it is cut Please note that the printer itself mounts via two M4 anchor nuts built into the print mechanism An M3 screw with lock washer not supplied are used for mounting Note It is critical that the length of the mounting screw conform to the th...

Страница 20: ...be installed near high frequency devices or strong magnetic fields The XPM 200HR controller as well as the complete system contains sensitive mechanical and electronic components which could be damaged or destroyed by extreme vibration or shock such as that caused by impact or dropping The XPM 200HR Controller board must be attached to a grounded base which is made of sheet steel Use screws and ny...

Страница 21: ...r may provide both mechanical protection for the controller and additional EMI EMC shielding Figure 10A 6 4 Wiring 6 4 1 Power Power is connected to the XPM 200HR thermal printer via a JST connector The connector consists of a JST VHR 4N shell and two SVH 21T P1 1 contacts Wiring is as follows Pin Function 1 Ground 0 VDC 2 Ground 0 VDC 3 24 VDC 4 24 VDC ...

Страница 22: ...t the arm against the spring which puts force on the paper roll and starts it moving slowly As more printing takes place the roll gradually accelerates until it s up to printing speed Without the dancer bar slack paper would be taken up until it was suddenly no longer slack Now the printer must accelerate a large heavy paper roll from zero speed to full print speed in essentially no time This can ...

Страница 23: ...at said we recommend the following power supply specifications for most applications Please see the Technical Specifications section near the end of this document for full details DC Output Voltage 24 volts 5 DC Output Current nominal 5 5 to 8 0 amperes Hold Up Time 20 ms minimum Current Limitations 16 amperes minimum current limit 7 Operation 7 1 Loading Paper Before loading the printer make sure...

Страница 24: ...s automatic and transparent to the application In the event of a paper jam the XPM 200HR can be configured to make several repeat attempts to cut the paper The number of attempts can be specified by using the XPM 200HR Configuration Tool If these attempts are unsuccessful the printer will report a paper jam through the status system Note Please be sure to remove power from the printer before openi...

Страница 25: ...s a tool that they use to verify command sequences and responses XPM 200HR Uninstaller Tool Use this tool to uninstall single or all versions of the XPM 200HR driver XPM 200HR Upload Tool Used to upload new firmware specific data files etc to the flash area of your XPM 200HR printer XPM 200HR Wide Font Tool Used for uploading Wide Font formats such as Chinese or Korean from standard graphic files ...

Страница 26: ...XPM 200HR family of printers include a feature that will adjust burn time automatically depending upon ambient temperature Burn Time Correction allows the adjustment of these burn times to tune the printer to maximum performance for any given paper thereby improving print quality but having little effect on current consumption If current draw is truly critical reducing these values will reduce cur...

Страница 27: ...et printer option on Tool Settings tab of XPM 200HR Configuration Tool 10 Maintenance The XPM 200HR printers require very little maintenance Note Discharge your body s static electric charge by touching a grounded surface before performing any maintenance procedure Do not touch the connector pins of the printhead cable with your bare hands Note Do not touch the surface of the thermal printhead Mec...

Страница 28: ...aper Specification D 689 112 12 3 Black Mark Sensor Location The Black Mark sensor which also functions as a paper present sensor on the XPM 200HR printers can be located in numerous positions during manufacturing Figure 13 shows where the black marks should be located in order to be detected when a reflex sensor is used The default standard sensor positions are so marked The XPM 200HR printer is ...

Страница 29: ...tector When the light is blocked and cannot reach the detector the printer reports that paper is present When the light does reach the sensor the printer concludes that there is no paper present The through beam sensor can also be used in a manner similar to a Black Mark sensor Instead of a Black Mark a hole is used in the paper The through beam sensor is located in one of 19 different possible lo...

Страница 30: ...XPM 200HR Thermal Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 30 of 32 Figure 14 ...

Страница 31: ...rtain OEM applications Contact Hengstler for details Printable Width 216 mm Paper Weight 80 100 g m Other paper weights may be possible in certain OEM applications Contact Hengstler for details Paper Capacity 6 inch 150 mm roll diameter 12 inch 300 mm reduced performance Interface Type USB 1 1 Cable length 3 meters Operating Voltage 24 VDC 5 Current Draw In standby approx 3 6 VA typ depending upon...

Страница 32: ...paration between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 13 1 2 EN55022 Emissions The XPM 200HR family of thermal printers are class B appliances When operating the printer from a DC building power supply or when the DC power cable exceeds 3 ...

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