background image

4

SOFT WATER BASICS

Hardness

Excess amounts of calcium and magnesium in water produce 

hardness. A water softener removes the majority of calcium and 

magnesium to produce softened water. 

 

Hardness is measured in terms of grains. (This grain weight 

is derived from the average weight of a dry grain of wheat.) 

When your water is tested the grain hardness is calculated and 

expressed as grains per gallon (gpg). This calculation, as well 

as the number of people in your household will help determine 

what type and size of water softener will most efficiently soften 

your water.

 

Your  water  softener  contains  an  ion  exchange

 

media (sometimes called resin) which removes the hardness from 

water as it flows through the softener tank. Eventually so much 

hardness collects on the exchange media that the softener can 

no longer soften water. At this point it is considered "exhausted". 

Regeneration is now necessary.

Regeneration

To regenerate the exchange media, it must be rinsed with a

 

brine (salt) solution. This removes the hardness from the exchange 

media and replaces it with sodium. The exchange media is then 

ready to remove hardness from water. The hardness minerals 

and excess brine solution are rinsed down the drain.

 

During the regeneration cycle the softener is also back

-

washed. This reversing of the normal flow of water serves to 

remove sediment which may have accumulated during the soft

-

ening process due to the filtering action of the exchange media. 

Backwashing also loosens and fluffs up the bed of exchange 

media to insure that during regeneration the brine solution will 

come into contact with all the media.

OPERATING CONDITIONS

Figure 1

Maintenance of Your Softener

 

Salt:

  

Salt to a softener is what gasoline is to a car. Not only must a softener have salt, but it should be the proper type to insure 

efficient recharging of the unit. Ask your dealer what type of salt may best suit your needs. Always have an adequate supply of salt on 

hand. Check the salt level of your brine tank every couple of weeks initially to determine how much salt you use - this will depend on 

how much water you use.  As a rule of thumb, with 20 gpg hard water, about a 1/2 lb. of salt per person per day is used.  In other words, 

a family of four uses 60 lbs. of salt a month.  If your household does not use much water, do not fill your salt keeper over 1/2 full, salt 

bridging may occur in the brine tank.  This may result in hard water due to ineffective regeneration.  Fill the tank approximately three-

fourths full, with a minimum of 12” of salt. DO NOT USE Block Salt when the PM1 control is programmed with a brine tank prefill.  Block 

salt does not dissolve quick enough to provide a good regeneration.

 

Cleaning Salt Tank:

  

Salt tank may require periodic cleaning. Inspect the salt tank at least once a year for buildup of insoluble 

materials.  It is recommended to periodically clean the salt tank no matter what kind of salt you are using.  See page 18, miscellaneous 

#2 for details on cleaning.

REMEMBER:

  Salt is the fuel to run your water softener.  Buy the 

best clean salt available.

Your  water  conditioner  has  been  designed  to  adequately 

 

handle up to 100 grains per gallon of hardness that might be 

encountered  as  well  as  up  to  2  ppm  of  ferrous  bicarbonate

 

iron. This is iron that is dissolved in an oxygen-free water supply. 

It is not visible to the eye in a freshly drawn sample because the 

water appears clear. But upon standing in contact with air, the 

ferrous iron will become oxidized to the ferric state and start to 

precipitate as a reddish brown floc. It can then be seen and if 

allowed to remain in the supply will cause discolored water. In 

order for your conditioner to remove the iron, air (oxygen) must 

be kept from coming in contact with water until after it has been 

passed through the water conditioner. In some cases, additional 

equipment may be required to treat water supplies having special 

characteristics, such as: ferric hydroxide iron, iron bacteria, low 

pH, taste and odors, etc. If any question should exist, contact 

your dealer.

This water softener is not intended to be used for treating 

water that is microbiologically unsafe or of unknown quality 

without adequate disinfection before or after treatment.

Содержание ProMate 1

Страница 1: ...Owner s Manual Manufactured by HELLENBRAND hellenbrand com info hellenbrand com 106231 Rev A 6 24 19 LBRY 2019 ...

Страница 2: ... on preference Soft water helps fabrics last longer because hardness minerals combined with soap can make fabric fibers brittle 2 What is the health impact of drinking soft water The sodium added to water by softening is a non issue most of the time even for people on a sodium restricted diet One could soften up to 75 grains per gallon water with sodium chloride and still be well within the US Foo...

Страница 3: ...son x _______ Family Size Number of people in family _______ Total Gallons Per Day x _______ Grains Per Gallon of Hardness Note Add 3 grains per gallon of hardness for each ppm iron for total compensated hardness _______ Total Grains Per Day INSTALLATION DATE _________________________________________________________________________________ REVISION REV NUMBER_______________________________________...

Страница 4: ... of weeks initially to determine how much salt you use this will depend on how much water you use As a rule of thumb with 20 gpg hard water about a 1 2 lb of salt per person per day is used In other words a family of four uses 60 lbs of salt a month If your household does not use much water do not fill your salt keeper over 1 2 full salt bridging may occur in the brine tank This may result in hard...

Страница 5: ... existing plumbing must be free from lime and iron build up Piping that is built up heavily with lime and or iron must be replaced If piping is blocked with iron additional equipment must be installed ahead of the water conditioner to correct the problem Drain Line The conditioner should be located close to a drain Avoid overhead drain lines if possible to prevent back pressure on the brine inject...

Страница 6: ...If soldering joints near the drain must be done prior to connecting the drain line flow control fitting Leave at least 6 between the drainlinecontrolfittingandsolder jointswhensolderingpipes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting 6 The brine refill flow control assembly is installed in an easy to ac...

Страница 7: ...the regen button until LED display says BRINE Loosen the brine line from the top of the safety brine valve in the brine tank Place finger over the end of the tube to check for suction If no suction see trouble shooting guide If proper suction reattach brine tube to safety brine valve and allow it to draw water down to the bottom of the air check 9 Press REGEN button again until LED once again dis ...

Страница 8: ...f iron present Step 3 Day Override This sets the number of days between regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allow able range from 1 to 28 a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regeneration Set Day Override using or buttons number of d...

Страница 9: ...for the fourth cycle which in this example is dn BRINE using the or button Press NEXT to go to Step 7S Press REGEN to return to the previous step STEP 7S Select the time for the fourth cycle which in this example is 2nd Backwash using the or button Press NEXT to go to Step 8S Press REGEN to return to the previous step CYCLE TIME ADJUSTMENTS Normally it is not recommended to adjust the lengths of t...

Страница 10: ...allon capacity is set to AUTO Press NEXT to go to Step 10S Press REGEN to return to previous step STEP 10S set Gallons Capacity using or button If value is set to AUTO gallon capacity will be automatically calculated and reserve capacity will be automatically estimated oFF regeneration will be based solely on the day override set see Installer Display Settings Step 3I or as a number of gallons all...

Страница 11: ...he pounds of salt in the brine tank and add it to the amount of salt added to the brine tank The example at the left would indicate 200 lbs of salt being added to a brine tank that has 40 lbs remaining Step 4US Press SET CLOCK to exit Adding Salt RETURN TO NORMAL MODE NOTE The salt used per regeneration setting can be set in increments of 0 1 pounds but LBS REMAINING screen will round up or down t...

Страница 12: ...urred on the day the word REGEN will also be displayed This display will show dashes if a water meter is not installed Press NEXT at any time to go to Step 6D Press REGEN to return to previous step STEP 5D STEP 4D Volume reserve capacity used for last 7 days If the valve is set up as a softener a meter is installed and Set Volume Capacity is set to Auto this display shows 0 day for today and flash...

Страница 13: ...TO NORMAL MODE STEP 8D STEP 9D MAV Drive History in the direction of retracted piston rod position Display will not be shown if 1 0T is not selected in Step 2CS or OFF is selected in Step 4CS If the display does appear up to a four digit number will appear after the L which stands for latest and A which stands for average Drive time is measured in 1 100 of a second i e a 17 15 second move is displ...

Страница 14: ... occurred E 1 is displayed Press NEXT to exit valve history STEP 1VH VALVE HISTORY STEP 2VH 970 DAY STEP 3VH 235 STEP 4VH 175 GAL x1000 Can not be reset REGEN STEP 5VH E1101 CYCLE SEQUENCE Cycle Sequence instructions allows the operator to set the order of the cycle The Softener System Setup allows the operator to set how long the cycles will last The operator may choose up to 9 cycles in any orde...

Страница 15: ...e MAV Softener System Setup Step 10S Set to AUTO Set to AUTO Softener System Setup Step 11S Set regeneration time option to On O Set regeneration time option to On O Installer Display Setting Step 3I Set Day Over ride to oFF Set Day Over ride to oFF NOTE If the control valve is in an error state during regeneration mode the MAV will close the B port and keep open the A port until the error is corr...

Страница 16: ... Selection requires that a connection to a Clack Motorized Alternator Valve MAV is made to the two pin connector labeled ALTERNATOR DRIVE located on the printed circuit board The C port of the MAV must be connected to the valve inlet and the A port connected to the separate source used during regeneration The B port must be connected to the feed water supply When set to SEPS the MAV will be driven...

Страница 17: ... dPdEL If the dP switch is closed for an accumulative time of 2 minutes a regeneration will occur at the scheduled regeneration time HoLd If the dP switch is closed a regeneration will be prevented from occurring Press NEXT to go to Step 9CS Press REGEN to return to previous step STEP 5CS First Regeneration Cycle Press or buttons to select in this example it is backwash Press NEXT to go to Step 6C...

Страница 18: ...ation B EPA and NSF approved Sani System by Pro Products This can be purchased from your water treatment provider or at http proproducts com products sani system 1 Salt Usage See your water conditioning professional for a recommendation on the best type of salt for your application 2 Brine Tank Cleaning a Remove brine tank cover b Scoop out as much old salt as possible c Disconnect brine tubing fr...

Страница 19: ...ation modes Transformer should provide 12 volts when plugged into outlet and not attached to board if not replace transformer Error Code 103 Motor ran too long C1 Piston unable to reach home position C1 Incorrect assembly check drive bracket is correctly timed out trying to reach home position seated and snapped into place on backplate wires outside of guides on backplate can impede drive bracket ...

Страница 20: ... control valve set up procedure 5 Time of day flashes on and off A Battery back up maintains time of day up A Reset time of day and replace battery on PC Board to 2 years in event of power outage and Lithium coin type battery 2032 battery is not depleted Time of day flashes when battery is depleted 6 Softener delivers hard water A Bypass valve is open or faulty A Close bypass valve or replace B No...

Страница 21: ...bed A Use iron reducing resin cleaner to clean resin bed and increase salt dosage or regenerate more frequently or rebed softener Install an Iron Curtain System ahead of the softener B Iron is not in a soluble state B Test water to determine type of iron install iron reduction system C Prefilter failure C Check prefilter D Iron level excessive D Install iron reduction system E Control fails to reg...

Страница 22: ... 33 1 104409 Brine Tank 18 x 40 1 104415 b 24x50 Salt Keeper Tank Black 1 104497 9a Brine Tank Cover 18x40 1 101448 b Brine Tank Cover 24x50 Included with 8a 10 14 Safety Brine Valve Assy 50 104173 10 Cap Brine Well 2 101365 11 Safety Brine Valve 1 101274 12 Float Assembly 1 111853 13 Air Check 1 101181 14 a Brine Well 40 41 1 102877 b Brine Well 50 102878 15 2 Piece Overflow 1 102217 16 a Grid Pl...

Страница 23: ...nds or unplug power source jack from the printed circuit board black wire and plug back in This resets the electronics and establishes the service piston position The display should flash all wording then flash the software version ex 154 and then reset the valve to the service position Do not use vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicon lubricant may be used...

Страница 24: ...ector plugs are located in both holes The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench If necessary a pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be use...

Страница 25: ... not use pipe dope or other sealants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary on the nut connection nor caps because of o rings seals Figure 18 Figure 19 Systemsareshippedwithout3 4 nutfordrainelbow polytubeinstal lation only and 5 8 polytube insert polytube installation only See System Spec...

Страница 26: ...ass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102141 Nut 1 Quick Connect 2 102437 Split Ring 2 102165 O Ring 215 2 106858 Bypass Verticle Adapter 2 WATER METER AND METER PLUG 1 102141 Nut 1 QC 1 2 4 102051 Meter Assy 1 3 102687 Turbine Assy 1 4 10...

Страница 27: ...ants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary on the nut connection nor caps because of o rings seals 101639 Fitting 1 PVC Male NPT ITEM NO ORDER NO DESCRIPTION 101640 Fitting 3 4 1 PVC Solv 90 108618 Fitting 1 Lead Free Brass Sweat 108617 Fitting 3 4 Lead Free Brass Sweat 101643 Fitting 1 M...

Страница 28: ... 2 3 2 0 5 0 5 0 5 0 5 0 5 VIOLET RED RED WHITE YELLOW 0 18 0 21 0 21 0 25 0 44 0 23 0 27 0 27 0 32 0 57 850 1 125 1 125 1 700 2 275 1 1 1 1 1 3 4 3 4 3 4 3 4 3 4 3 8 3 8 3 8 3 8 3 8 3 4 3 4 3 4 3 4 3 4 3 8 3 8 3 8 3 8 3 8 High Salting may requiredifferent grid height and or larger brinetank Factory default setting are shown in bold Recommended minimum pipes sizes arecopper pipeequivalent when usi...

Страница 29: ... any valid war ranty claims against Hellenbrand THIS WARRANTY DOES NOT COVER defects caused by sand sediment or bacteria fouling accident fire flood Act of God misuse misapplica tion neglect alteration installation or operation contrary to Hellenbrand s printed instructions or installation repair or service by anyone other than Hellenbrand or an authorized seller of Hellenbrand products IN ADDITIO...

Отзывы: