4
595-5612-08
SYMPTOM
Lights will not come
on.
Lights come on
in daylight.
Lights come on for
no apparent rea-
son.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Flood light is loose or
burned out.
3. Fuse is blown or circuit breaker is
turned off.
4. Daylight turn-off is in effect
(re-
check after dark).
5. Incorrect circuit wiring, if this is a
new installation.
6. Re-aim the sensor to cover de-
sired area.
1. Light Control may be installed in
a relatively dark location.
2. Light Control is in Test.
(Set control switch to an
ON-TIME position).
1. Light Control may be sensing
small animals or automobile traf-
fic
(re-aim sensor).
2. R a n g e i s s e t t o o h i g h .
(Reduce Range).
SYMPTOM
Lights stay on
continuously.
Lights flash on
and off.
POSSIBLE CAUSE
1. A flood lamp is positioned too close to
the sensor or pointed at nearby ob-
jects that cause heat to trigger the
sensor.
(Reposition the lamp away
from the sensor or nearby objects).
2. Light Control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face.
(Reposition sensor).
3. Light Control is in Manual Mode.
(Switch to Auto.)
1. Heat or light from the lamps may be
turning the Light Control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being reflected from other ob-
jects may be affecting the sensor.
(Reposition sensor).
3. Light Control is in the Test mode and
warming up.
(Flashing is normal un-
der these conditions).
4. Light may be leaking through the
floodlamp reflectors.
(Replace the lamps
with new high quality PAR 38 lamps).
TROUBLESHOOTING GUIDE
TECHNICAL SERVICE
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province
to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items
are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty
in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, or unauthorized
service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR
PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE
PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. Retain receipt for warranty claims.
