TX Series Installation, Operation, and Maintenance Manual
Diversified Heat Transfer, Inc.
439 Main Road, Route 202
Towaco, New Jersey 07082
Page
29
of
33
Phone: 800-221-1522
Website: www.dhtnet.com
E)
Cost associated with the replacement and/or repair of the unit including:
a.
Any freight, shipping, or delivery charges.
b.
Any removal, installation, or re-installation charges.
c.
Any material, and/or permits required for installation, re-installation or repair.
d.
Any charges to return the defective water heater and/or component to the
manufacturer.
F)
Parts:
a.
In the event that any part of such water heater is found to be defective in material or
workmanship during this one-year period, DHT will repair or replace, at its option, the
defective component parts (consisting of the Honeywell Aquastat and well).
NOTE:
Product must be registered within 90 days of installation to acquire the Limited Lifetime
coverage.
WARRANTY COVERAGE FOR COMMERICAL USAGE - 8 YEARS (1 YEAR PARTS)
The warranties listed in this section shall apply to Diversified Heat Transfer TX indirect-fired water
heaters used in a commercial setting by original consumer/purchasers only. A “commercial setting” as
used herein shall mean any usage not falling within the above definition of a “residential setting.” A TX
indirect-fired water heater shall be deemed to be used in a “commercial setting” if at any time it is
operated at a temperature up to 150 degrees Fahrenheit and 150psi.
If at the time of a request for service the original business purchaser cannot provide a copy of the
original sales receipt, installation bill, or equivalent document, then the warranty period for the indirect-
fired water heater shall be eight (8) years from the date of manufacture of the indirect-fired water
heater as determined by the tank serial number.
During the specified warranty period of the indirect-fired water heater, Diversified Heat Transfer Inc.,
will repair or replace, at its option, without charge, any indirect-fired water heater having a defect or
malfunction that results in a water leak from the outside jacket, inner tank, or heat exchanger as a result
of normal use and service. It is expressly agreed between Diversified Heat Transfer and the original
residential purchaser that repair or replacement is the exclusive and sole remedy of the original
purchaser.
Any claim under this warranty must be verified by an authorized Diversified Heat Transfer (also referred
to as DHT) representative: If the claim is found to be valid, DHT will repair or replace the tank as set
forth herein, within a reasonable time after verification. If DHT chooses in its discretion to repair any
indirect-fired water heater for which there is a valid warranty claim, DHT shall provide parts that are
compatible with the subject indirect-fired water heater, which parts need not be identical to the
original. If DHT chooses, in its discretion, to replace any indirect-fired water heater for which there is a
valid warranty claim, DHT shall replace the subject indirect-fired water heater with the same model or, if
such model is not available, with a model which is, in DHT’s reasonable judgment, the nearest
compatible model available at the time of replacement. Removal of the TX water heater and
replacement with a different brand will fully invalidate this warranty coverage.
If Diversified Heat Transfer is unable to repair or replace or otherwise comply with its liability under
these warranties, after a reasonable number of attempts, then the original business purchaser’s sole
