TX Series Installation, Operation, and Maintenance Manual
Diversified Heat Transfer, Inc.
439 Main Road, Route 202
Towaco, New Jersey 07082
Page
30
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Phone: 800-221-1522
Website: www.dhtnet.com
and exclusive remedy for such a breach shall be either a replacement product or a full refund of the
purchase price (exclusive of freight, labor, and installation), as determined by Diversified Heat Transfer.
If the original purchaser cannot provide proof of purchase than DHT may request proof of occupancy
dating back to the date of manufacture of the tank. In such a case the warranty period will begin from
the date of manufacture as determined by the tank serial number.
OWNER RESPONSIBILITIES:
The Owner or Qualified Installer/Service Technician must:
A)
Maintain the water heater in accordance with the maintenance procedure listed in the
manufacturer’s provided instructions. Preventive maintenance can help avoid any unnecessary
breakdown of the water heater and keep it running at optimum efficiency.
B)
Maintain all related system components in good operating condition.
C)
Keep the water heater free of damaging scale deposits.
D)
Warranty card must be filled out and mailed in or online within 90 days of installation. If the
warranty card is not filled out, the original purchaser must have proof of install with an invoice
in case of warranty.
E)
Maintain water conditions with the following parameters:
a.
Temperature/water pressure/chloride levels (measurable amount of any compound
containing chloride) 150°F or lower/150 P.S.I./150 ppm chlorides for commercial use.
b.
PH between 6.0 and 8.0.
c.
Hardness not higher than 7.0.
F)
Ensure that the product is not supplied or operated by any form of water softeners with ion
exchange filter that is regenerated by salt.
G)
Water test may be requested if there is question about the water quality with regards to a
malfunction of the TX water heater.
WARRANTY EXCLUSIONS:
A)
Production of noise, taste, odors, discoloration, or rusty water.
B)
Incidental property damage, loss of use, inconvenience, or other incidental or consequential
costs.
C)
The TX indirect-fired water heater used for non-potable applications, such as pool or process
heating.
D)
The failure or malfunction results from failure to keep the tank full of potable water, free to
circulate at all times and with the tank free of damaging water sediment or scale deposits.
E)
Costs associated with the replacement and/or repair of the unit, including:
a.
Any freight, shipping, or delivery charges.
b.
Any removal, installation, or re-installation charges.
c.
Any material, and/or permits required for installation, re-installation. or repair.
d.
Any charges to return the defective water heater and/or component to the
manufacturer.
WARRANTY COVERAGE FOR INDUSTRIAL USAGE - 5 YEARS (1 YEAR PARTS)
The warranties listed in this section shall apply to Diversified Heat Transfer TX indirect-fired water
heaters used in an industrial setting by original consumer purchasers only. An “industrial setting” as
used herein shall mean any usage not falling within the above definition of a “commercial setting.” A TX
indirect-fired water heater shall be deemed to be used in an “industrial setting” if at any time it is
operated at a temperature up to 180 degrees Fahrenheit and 150 psi.
