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Heat & Glo • 6000GL-IPI-R, 6000GL-IPI-S • 2102-900 Rev. B • 5/06

48

Troubleshooting

14

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualiﬁ ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualiﬁ ed service technician.

A. Intelliﬁ re Ignition System

Symptom

Possible Cause

Corrective Action

1. The ignitor/module
makes noise, but no
spark.

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor
are connected to correct terminals on module and pilot assembly.
Reversed wires at the module may cause system to make sparking
noise, but spark may not be present at pilot hood.

b. Loose connections or electrical
shorts in the wiring.

Verify no loose connections or electrical shorts in wiring from mod-
ule to pilot assembly. Rod closest to pilot hood should be ignitor.
Verify connections underneath pilot assembly are tight; also verify
connections are not grounding out to metal chassis, pilot burner,
pilot enclosure, mesh screen if present, or any other metal object.

c. Ignitor gap is too large.

Verify gap of igniter to pilot hood. The gap should be approximately
.17 inch or 1/8 inch.

d. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF Rocker switch or wall
switch in ON position. Hold ground wire about 3/16 inch away from
“I” terminal on module. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is ﬁ ne.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.

2. Pilot won’t light,
there is no noise or
spark.

a. Transformer installed correctly.

Verify that transformer is installed and plugged into module. Check
voltage of transformer under load at spade connection on module
with ON/OFF switch in ON position. Acceptable readings of a good
transformer are between 3.2 and 2.8 volts AC.

b. A shorted or loose connection in
wiring conﬁ guration or wiring harness.

Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight ﬁ t. Verify pilot assembly wiring to module.
Remove and verify continuity of each wire in wiring harness.

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.

e. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF Rocker switch or wall
switch in ON position. Hold ground wire about 3/16 inch away from
“I” terminal on module. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is ﬁ ne.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.

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Содержание 6000GL-IPI-R

Страница 1: ...as appliance Alert children and adults to hazards of high temperatures Do NOT operate with protective barriers open or removed Keep clothing furniture draperies and other combustibles away Glass and o...

Страница 2: ...owner of a new appliance you ll want to read and carefully follow all of the instructions contained in this Owner s Manual Pay special attention to all Cautions and Warnings This Owner s Manual shoul...

Страница 3: ...rovals A Appliance Certi cation 4 B Glass Speci cations 4 C BTU Speci cations 4 D High Altitude Installations 4 E Non Combustible Materials Speci cations 4 F Combustible Materials Speci cations 4 G Re...

Страница 4: ...d by 4 for each 1000 feet above a 2000 foot elevation in the U S A or 10 for elevations between 2000 and 4500 feet in Canada If the heating value of the gas has been reduced these rules do not apply T...

Страница 5: ...rint size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS Inspection The state or local gas inspector of the side wall horizontally vented gas fueled equi...

Страница 6: ...packaging The vent system components and trim doors are shipped in separate packages The gas logs may be packaged separately and must be eld installed Report to your dealer any parts damaged in shipm...

Страница 7: ...on for your appliance it is important to consider the required clearances to walls see Figure 3 1 Figure 3 1 Appliance Locations NOTE For actual appliance dimensions refer to Sec tion 16 In addition t...

Страница 8: ...des for the rest of the home Additionally in regions where cold air in ltration may be an issue the inside surfaces may be sheetrocked and taped for maximum air tightness To further prevent drafts the...

Страница 9: ...EDGE OF THE OPENING 5 10 11 12 2 1 2 13 14 15 16 17 18 19 32 TO CEILING 9 10 11 12 8 7 6 5 4 3 25 18 A Top View INTERIOR WALL FIREPLACE OPENING B MANTEL LEG OR WALL PROJECTIONS Note All measurements...

Страница 10: ...r 12 12 to 14 12 5 0 Over 14 12 to 16 12 6 0 Over 16 12 to 18 12 7 0 Over 18 12 to 20 12 7 5 Over 20 12 to 21 12 8 0 Figure 4 1 Figure 4 2 Minimum Height from Roof to Lowest Discharge Opening Terminat...

Страница 11: ...lk driveway deck porch veranda or balcony use of a listed cap shield is suggested See vents components page NOTE 2 Termination in an alcove space spaces open only on one side and with an overhang are...

Страница 12: ...between two 450 elbows see Figure 5 1 Figure 5 1 A Vent Table Key The abbreviations listed in this vent table key are used in the vent diagrams C Measuring Standards Vertical and horizontal measuremen...

Страница 13: ...ft 1 2 m 3 ft 914 mm 9 ft 2 7 m 4 ft 1 2 m 18 ft 5 5 m 5 ft 1 5 m 20 ft 6 1 m V1 H1 H2 40 ft 12 2 m Maximum H1 H2 20 ft 6 1 m Maximum Fire Risk Explosion Risk Do NOT pack insulation or other combustib...

Страница 14: ...ws V1 Min H1 Max V2 Min H2 Max Elbow only 2 ft 610 mm 0 in 0 mm 1 ft 305 mm 6 in 152 mm 3 ft 914 mm 6 in 152 mm 2 ft 610 mm 1 ft 305 mm 6 ft 1 8 m 1 ft 305 mm 6 ft 1 8 m 2 ft 610 mm 11 ft 3 4 m 2 ft 6...

Страница 15: ...af e should be used V1 40 ft Max 12 4 m V1 3 ft Min 914mm Flue Restrictor Instructions 1 Remove Exhaust Shield using a 1 4 inch nut driver by removing the four screws securing it in place see Figure 5...

Страница 16: ...ure 5 10 5 Reinstall the Exhaust Shield 3 Match the amount of vertical you have in the sys tem with the chart to nd the appropriate position to set the Flue Restrictor see Figure 5 9 Figure 5 9 1 2 3...

Страница 17: ...ntinued Three Elbows V1 H1 H2 V2 V1 V2 Minimum H1 H2 Maximum 0 in 0 mm 1 ft 305 mm 1 ft 305 mm 6 in 152 mm 2 ft 610 mm 2 ft 610 mm 1 ft 305 mm 2 ft 610 mm 2 ft 610 mm 2 ft 610 mm 4 ft 1 2 m 4 ft 1 2 m...

Страница 18: ...GL IPI S 2102 900 Rev B 5 06 18 3 Rear Vent Horizontal Termination Figure 5 13 Figure 5 14 No Elbow One 450 Elbow H1 16 in 406 mm Maximum We don t recommend to use a 450 elbow in corner installations...

Страница 19: ...ft 2 1 m 3 ft 914 mm 3 ft 914 mm 9 ft 2 7 m 12 ft 3 7 m 3 ft 914 mm 4 ft 1 2 m 18 ft 5 5 m 20 ft 6 1 m V1 H1 H2 40 ft 12 2m Maximum H1 3 ft 914mm Maximum H1 H2 20 ft 6 1m Maximum H1 Maximum V1 Minimu...

Страница 20: ...152 mm 2 ft 610 mm 1 ft 305 mm 3 ft 914 mm 2 ft 610 mm 5 ft 1 5 m 3 ft 914 mm 7 ft 2 1 m 4 ft 1 2 m 8 ft 2 4 m 5 ft 1 5 m 8 ft 2 4 m V1 H1 40 ft 12 2 m Maximum H1 8 ft 2 4 m Maximum H1 H2 Maximum V1...

Страница 21: ...um No speci c restrictions on this value EXCEPT V1 H1 H2 H3 cannot exceed 40 ft 12 2m Maximum H1 H2 H3 8 ft 2 4 m Maximum INSTALLED HORIZONTALLY H2 H3 H1 V1 H1 V1 H2 V2 H1 Maximum V1 Minimum H2 H1 H2...

Страница 22: ...ipe is acceptable Fire Risk Explosion Risk Maintain vent clearance to combustibles as speci ed WARNING Do not pack air space with insulation or other materials Failure to keep insulation or other mate...

Страница 23: ...the vent pipe Installing Attic Shield Note An additional ceiling restop is not required if attic shield is used Frame opening for attic shield Attic shield may be installed above or below ceiling see...

Страница 24: ...ite gasket material covering the seal cap CAUTION Sharp Edges Wear protective gloves and safety glasses dur ing installation Figure 7 4 Remove the seal cap Figure 7 5 Remove the insulation basket and...

Страница 25: ...ING WARNING Fire Risk ALWAYS maintain speci ed clearances around the appliance Do NOT notch into the framing around the appliance spacers Failure to keep insulation framing or other material away from...

Страница 26: ...ipe section into the appliance collar until all the lances see Figure 8 1 have snapped in place Tug slightly on the section to con rm it has completely locked into place Figure 8 1 Lances Figure 8 2 A...

Страница 27: ...too long the inner and outer ues of the slip section can be cut to the desired length Assembling Minimum Installations MI Sections MI sections are non unitized so that they can be cut to a certain le...

Страница 28: ...5 feet with a vent support or plumber s strap Figure 8 8 Securing Vertical Pipe Sections To disassemble any two pieces of pipe rotate either section see Figure 8 10 so that the seams on both pipe sect...

Страница 29: ...vent pipe section to properly space it from the pipe section see Figure 8 12 Installing the Horizontal Termination Cap Vent termination must not be recessed in the wall Siding may be brought to the ed...

Страница 30: ...bers Attach the First Vent Component to Starting Collars To attach the rst vent component to the starting collars of the appliance Lock the vent components into place by sliding the concentric pipe se...

Страница 31: ...t shields of the wall shield restops MUST BE placed towards the top of the hole Continue the vent run through the wall shield restops Fire Risk Explosion Risk Do NOT pack insulation or other combustib...

Страница 32: ...oles in the outer collar of the cap into the outer ue of the pipe see Figure 8 17 Roof Pitch H Min Ft Flat to 6 12 1 0 Over 6 12 to 7 12 1 25 Over 7 12 to 8 12 1 5 Over 8 12 to 9 12 2 0 Over 9 12 to 1...

Страница 33: ...rm collar around the exposed pipe section and align brackets Insert a bolt provided through the brackets and tighten nut to complete storm collar assembly see Figure 8 19 Slide the assembled storm col...

Страница 34: ...e appliance provided the hole in the outer wrap does NOT exceed 2 1 2 inches in diameter and does not penetrate the rebox NOTE A listed and Commonwealth of Massachusetts ap proved 1 2 inch 13mm T hand...

Страница 35: ...Canada check with local authorities Ensure that gas line does not come in contact with outer wrap of appliance Follow local codes Incoming gas line should be piped into the valve com partment and con...

Страница 36: ...is highly recommended that the junc tion box be installed at this time to avoid reconstruction The battery pack requires two D cell batteries not includ ed Batteries can be placed in the battery pack...

Страница 37: ...llation Figure 10 2 Junction Box Detail NOTE Do NOT wire 110VAC to wall switch Remove the screw attaching the junction box re ceptacle to the outer shell rotate the junction box inward to disengage it...

Страница 38: ...Fire Risk Do NOT obstruct air inlet or outlet grilles Do NOT modify grilles Modifying or covering grilles could cause temperature rise and re hazard WARNING Finishing materials must not interfere wit...

Страница 39: ...inch 11 5 Inside Any 11 6 Valencia Overlap 1 inch 11 5 Inside Any 11 6 Galleria Overlap 1 inch 11 5 Inside 1 inch 3 inch 11 7 Figure 11 7 Operable hinge door C Finishing Material Stop nishing materia...

Страница 40: ...ty hazard Only Hearth Home Technologies approved accessories may be used safely WARNING STEP 1 Place the back piece of refractory in back of the rebox The small indentation on one side goes down Lean...

Страница 41: ...t to cover the lighting trail of ports from back to front When placing Glowing Embers onto the burner care should be taken so that the ports are not covered Place the dime size ember pieces just in fr...

Страница 42: ...ot need to be positioned If the logs have been packaged separately refer to the following instructions Figure 12 9 Top View 1 1 2 2 3 3 4 4 5 5 STEP 3 Log 1 SRV2102 010 Log 1 is the back burning log T...

Страница 43: ...4 on top of the burner There is a groove in the bottom of this log Place this groove over the second tine from the right on the grate and slide the log forward A group of ports should be vis ible thr...

Страница 44: ...rock and the appliance Do not obstruct or modify the air inlet outlet grilles J Air Shutter Setting This appliance has an adjustable air shutter which controls the primary air factory set for the min...

Страница 45: ...s Fire Do NOT operate appliance with glass door removed Open viewing glass for servicing only WARNING Glass door MUST be in place and sealed before operating appliance Only use glass door certi ed for...

Страница 46: ...ELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building DO NOT CONNECT 110 VAC TO THE CONTROL VALVE Improper installation adjustment al teratio...

Страница 47: ...control if absent or if appliance will not be used for an extended period of time Property damage possible from elevated temperatures CAUTION Fire Hazard Keep combustible materials gasoline and other...

Страница 48: ...h to OFF position Remove ignitor wire I from module Place ON OFF Rocker switch or wall switch in ON position Hold ground wire about 3 16 inch away from I terminal on module If there is no spark at I t...

Страница 49: ...ppliance Verify that wire harness is rmly connected to module d Damaged pilot assembly or dirty sensor rod Verify that ceramic insulator around the sensor rod is not cracked damaged or loose Verify co...

Страница 50: ...Odors Handle glass assembly with care NOTE Clean glass after initial 3 4 hours operation Longer operation without cleaning glass may cause a permanent white lm on glass CAUTION When cleaning glass do...

Страница 51: ...nd repaint as necessary 2 Replace appliance if rebox has been perforated Burner Ignition and Operation 1 Verify burner is properly secured and aligned with pilot or igniter 2 Clean off burner top insp...

Страница 52: ...Dimension Diagram Dimensions are actual appliance dimensions Use for reference only For framing dimensions and clearances refer to Section 3 Figure 16 1 Appliance Dimensions Location Inches Millimete...

Страница 53: ...mm 1 in 25 mm 8 in 203 mm 6 in 152 mm 10 in 254 mm 1 1 2 in 38 mm 5 in 127 mm 12 in 305 mm UP 10 in 254 mm 24 in 610 mm DVP HVS Vent Support DVP AS Attic Shield DVP WS Wall Shield Firestop DVP FS Cei...

Страница 54: ...66 mm 8 in 203 mm Max Effective Length DVP HPC1 DVP HPC2 DVP TRAP1 DVP TRAP2 DVP HPCK1 B DVP HPCK2 B DVP TRAPK1 DVP TRAPK2 B Vent Components Diagrams continued Figure 16 3 DVP vent components EFFECTIV...

Страница 55: ...1 in 787 mm 24 5 8 in 625 mm 13 1 4 in 367 mm RF12M Roof Flashing Multi pak BEK Trap Cap Brick Extension 13 3 4 in 349 mm 5 in 127 mm 13 3 4 in 349 mm DRC RADIUS Cap Shield 13 7 8 in 352 mm 9 1 2 in 2...

Страница 56: ...rtical Termination Cap High wind B Vent Components Diagrams continued Figure 16 5 DVP vent components PVK 80 For use with IPI and DSI appliances only 14 in 356 mm 12 in 305 mm 12 1 8 in 314 mm 7 1 8 i...

Страница 57: ...n using the simple up and out installation 6 1 2 in For use on Intellifire appliances only SL SERIES WALL BRACKET B Vent Components Diagrams continued Figure 16 6 SL D Series Vent Components Pipe Leng...

Страница 58: ...000GL IPI S 2102 900 Rev B 5 06 58 C Service Parts 2 Log Set Assembly NG LP Exploded Parts Diagram 6000GL IPI R S Beginning Manufacturing Date 5 06 Ending Manufacturing Date ______ 1 3 3 9 10 12 13 14...

Страница 59: ...V2102 104 7 Log 5 SRV2102 103 8 Log 6 SRV2102 102 9 Grate Assembly 2101 043 10 Surround 2101 260 11 Glass Assembly GLA 6000G 12 Non combustible board 2101 250 13 Junction box 4021 013 14 Insulation Bo...

Страница 60: ...bly NG 2090 012 4 Pilot Assembly LP 2090 013 5 Manifold Assembly 2 Port 2102 007 6 Light Box Cover 2102 107 7 Valve Bracket 2103 114 8 Flex Ball Valve assembly 302 320A 9 Flex 12 2101 293 10 Ori ce NG...

Страница 61: ...the Product or added thereafter are NOT covered by this warranty unless expressly authorized and approved by HEAT GLO in writing 6 Any damages caused by environmental conditions inadequate ventilatio...

Страница 62: ...______________________________________________________ ________________________________________________________________________________ Printed in U S A Copyright 2006 DO NOT DISCARD THIS MANUAL CAUTI...

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