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Troubleshooting/Fault Codes

Code/Fault

Indications

Drive Error!

Drive is Overheated

Indicates that the internal components of the drive have
become overheated. Motor airflow path should be checked.
Check fan and shroud for blockage.

Drive Error!

Processor failed

Indicates that there is a problem with the processor in the motor
drive, and that the motor drive may need to be replaced.

Drive Error!

Drive Overload

Indicates that the motor is drawing excessive current. Check
impeller, diffuser and shaft seals for issues.

Page 36

This guide will cover only those problems with the VSC and Motor. All other pump problems, including

seals, gaskets, impellers, etc., along with priming problems are addressed in the owners manual.

Do not attempt to remove the drive from motor, or service the motor.

The EcoStar display is not compatible with the TriStar VS.

For each code or fault, always reboot the pump to attempt to clear the error code or fault

first.

Содержание TriStar VS SP3200VSP

Страница 1: ...TriStar VS Technical Guide 2014 Hayward Pool Products Version 1 Display Rev 1 01 Comm Rev 0 96 Drive Rev 2 00 oz ...

Страница 2: ...lumbing Page 3 Installation Electrical Pages 4 6 Installation Interface Pages 7 8 Installation Controls Pages 9 17 Programming Configuration Pages 18 26 Programming Timers Pages 27 29 Programming Speeds Pages 30 31 Operation Pages 32 34 Diagnostics Troubleshooting Pages 35 38 ...

Страница 3: ...shock burn and cause death or serious property damage To reduce the risk of electric shock do NOT use an extension cord to connect unit to electric supply Provide a properly located electrical receptacle Before working on drive or motor turn off power supply to the drive Failure to bond to bonding lug of drive to pool structure will increase risk for electrocution and could result in injury or dea...

Страница 4: ...P includes a control interface on the pump This model cannot communicate with controllers TriStar VS SP3200VSPND can communicate with and be controlled by Hayward automation systems such as ProLogic or OnCommand controllers SP3200VSPND does not have a control interface on the pump and a control interface cannot be installed on this model TriStar VS Overview TriStar VS is available in the following...

Страница 5: ...ken to insure the maximum flow does not exceed the capacity of the pipe and equipment fig 1 MAXIMUM RECOMMENDED SYSTEM FLOW RATE BY PIPE SIZE 1 5 Plumbing 38 GPM 6 fps 51 GPM 8 fps 2 Plumbing 63 GPM 6 fps 84 GPM 8 fps 2 5 Plumbing 90 GPM 6 fps 119 GPM 8 fps 3 Plumbing 138 GPM 6 fps 184 GPM 8 fps Refer to equipment manuals for flow rates Figure 1 Page 3 Note Length of pipe L between pump suction po...

Страница 6: ...three screws securing the interface mounting plate to the motor drive and remove the interface mounting plate to gain access to the drive wiring compartment Note the screw location for re installation fig 4 4 Disconnect the short cable on the interface mounting plate from the RS485 terminal block on the drive PCB Note the screws on the RS485 face upwards fig 5 Figure 2 Figure 3 Figure 4 Page 4 Fig...

Страница 7: ...1 Remove the screw securing the wiring compartment cover fig 6 7 Installation SP3200VSPND Electrical Figure 6 Figure 7 Page 5 ...

Страница 8: ...only Controller wiring for SP3200VSPND model Wire connections for incoming line voltage 230v Internal wiring locations fig 8 Figure 8 Page 6 Dip Switches for Pump Address SP3200VSPND model only Ground Wire Terminal Bonding Lug External Speed Control connections for SP3200VSP model ...

Страница 9: ...2 Remove the interface assembly as shown fig10 3 Reposition interface assembly as shown fig 11 12 13 and re secure with the two screws fig 9 The interface assembly on model SP3200VSP can be configured in four different positions Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Page 7 ...

Страница 10: ...ed for wall mount or control connection Figure 15 Figure 16 Figure 14 Page 8 1 Remove the interface assembly interface mounting plate and cable Page 8 2 Mount the wall mount plate in the desired location with the interface cable fig 14 3 Connect the interface cable to the motor drive RS485 fig 15 and interface PCB fig 16 4 Mount the interface to the wall mount plate 5 Install the blank cover on th...

Страница 11: ...e pump to 3 on the controller as shown fig 18 19 Reinstall plugs Control Data Plug Figure 19 Figure 18 Page 9 Installation Hayward Goldline Controls SP3200VSPND Models only Compatible software shown below Note When connecting high voltage for a TriStar VS that is data connected to a Hayward Goldline control voltage needs to come directly from a breaker in the control or in the case of an OnCommand...

Страница 12: ...or higher Installation Hayward Goldline Controls SP3200VSPND Models only Compatible software shown below 3 The pump address must be set using the SW200 DIP switch on the drive PCB Figure 20 Note If model of controller does not qualify based on the table above then either the controller s main circuit board will need to be replaced or the SP3200VSP will need to be used in relay mode Page 10 ...

Страница 13: ... Jandy AquaLink DC Relay ports do not use AC Valve Actuator Ports Last 3 ports on right are DC Note The photo to the left is one of the most common AquaLink in the field Older or newer units may have the AC Actuator ports in a different position on the board Some may only have three ports Page 11 ...

Страница 14: ...pen Speeds are set in the TriStar VS timers menu times are set in the controller All work performed must be done with power disconnected to the controller and pump Intake Return Cleaner Solar For this illustration Actuator pigtail GLX ACT CONN will need to be obtained Incoming power AC Voltage Note Use the two outside wires of the actuator and cap the center one In most cases the center wire is re...

Страница 15: ...or this tie in is shown below Care needs to be taken to ensure that the speed being used corresponds with the use of the actuator since both will be activated simultaneously To Actuator All work performed must be done with power disconnected to the controller and pump Run to Step 1 2 or 3 as needed AC Voltage Note that the center wire only goes to the actuator and not the pump Page 13 Incoming 230...

Страница 16: ...0 VAC needs to be brought into the line in contacts on the Filter Pump Relay from a breaker in the control box The load out side will feed the incoming high voltage for the pump Installation Relay Connected Controls Non Hayward Goldline third party controls Page 14 ...

Страница 17: ...Controls Non Hayward Goldline third party controls DC Voltage Page 15 2 DC voltage from RS485 needs to be brought into the line in contacts on the Aux Relays being used Load out from the Aux Relays will go to Step 1 2 or 3 as needed COM on RS485 connects to ICOM on pump interface ...

Страница 18: ... auxiliary relay allows control of 2 speeds Filter pump relay plus 2 auxiliary relays allows control of 4 speeds Filter pump relay plus 3 auxiliary relays allows control of 8 speeds Page 16 Figure 21 Installation Relay Connected Controls Non Hayward Goldline compatible software third party controls ...

Страница 19: ... emergency switch needs to be a latching style that is normally open NO Some switches have wiring for both NO and NC normally Closed Refer to the e switch for its internal wiring When the switch is pressed the 24v circuit is completed and the pump will shut down operation Page 17 Figure 22 Remote stop switch purchased separately ...

Страница 20: ...e been programmed even if the pump is not running MENU NAVIGATION BUTTONS The button will scroll through the setup menus when pressed The arrow buttons are used to move between displays and to select parameters to edit when in a specific setup menu The buttons are used to change the parameters STOP RESUME When pressed it will stop the pump for maintenance end a favorite speed choice or end quick c...

Страница 21: ...RPM 50 7 days a week from 12 00 am 11 45 pm 2 Since timer 1 has a factory default setting the pump will come on and run until the timer is changed or set as off 3 Press the button fig 25 to select the Configuration menu fig 26 3 Press and hold down the buttons as shown to unlock and enter the Configuration menu fig 26 Page 19 Figure 26 Figure 24 Figure 25 ...

Страница 22: ...en you will be asked to press the button to enter the Configuration Menu fig 27 5 On the next screen it will tell you how to use the buttons to adjust and the to go to the next item fig 28 Press the button to continue Page 20 Figure 28 Figure 27 ...

Страница 23: ...the button to access or skip by pressing the button fig 29 7 You now Use the button to highlight the day hour minute and AM PM Use the buttons to change fig 30 After setting the AM PM press the button to continue Programming Configuration Page 21 Figure 29 Figure 30 ...

Страница 24: ...e 32 Figure 31 8 You now select the speed indicator for RPM revolutions per minute or of full speed 100 equals 3450 RPM by pressing the buttons fig 31 32 The setting you select will be used throughout programming Press the button to continue ...

Страница 25: ...llowed flow for pipe 10 You will now see the MIN allowed speed Same as 10 above for setting speed fig 34 Press the button to continue Note When hooked up to a Hayward Goldline compatible software controls place the MIN and MAX settings at the lowest and highest settings respectively so as to not conflict with the setting within the controller Page 23 Figure 33 Figure 34 ...

Страница 26: ...ation is 8 minutes and can be set between 15 minutes and zero minutes fig 35 Press the button to continue 12 You will now see the Remote Control Mode screen Use the buttons to toggle between Stand Alone default or Relay Control other controls including third party models fig 36 37 Press the button to continue Page 24 Figure 36 Figure 37 Figure 35 ...

Страница 27: ...sable the Low Temp Operation Default is Disabled by pressing the buttons fig 38 Enabling this feature will turn on the TriStar VS if stopped to protect the drive If enabled you will be asked to set the temperature to activate the Low Temp Operation fig 39 Press the button to continue Programming Configuration ...

Страница 28: ... next screen If no press the button to continue fig 41 19 If the Relay Control or the Stand alone feature is being used the timer menus would be the next to program There will be a screen telling you to use the timers mode to set or change time clock perimeters Press the button to continue Programming Configuration Figure 41 Page 26 Figure 40 ...

Страница 29: ...p pump Note All speed settings in the timer menu are limited to the Max Settings set in Configuration 1 Press the button until you see the Timers Menu fig 42 Press the button to continue 2 Timer 1 will be factory set to 1725 rpm 50 7 day operation from 12 am to 11 45 pm fig 43 This is used to run the pump if the data link fails on control connected pumps Timer 1 can be changed as needed Timer 1 ca...

Страница 30: ... go to the next timer 4 This screen allows you to rename Timer 1 to match a selection including Cleaner Water Feature Clean etc by pressing the button fig 45 Press the button to continue 5 This screen will allow you to adjust the speed setting from 600 RPM 17 to 3450 RPM 100 by pressing the buttons fig 46 Press the button to continue Page 28 Figure 44 Figure 45 Figure 46 ...

Страница 31: ... active You can choose an individual day 7 day or 5 day by using the button fig 48 Press the button to continue to the next timer Programming Timers Note There are 8 timers available The lower numbered timer will be the most dominate If setting one timer to cover low speed for overall time period make it timer 8 as it is the least dominate Setting the start and stop time the same will disable that...

Страница 32: ...s you to select a variety of names to apply to this Speed button fig 50 Press the button to continue 3 While in this screen you can change the speed duration from 30 minutes to 12 hrs in 30 minute increments by pressing the button fig 51 Press the button to continue Page 30 Figure 49 Figure 50 Figure 51 Note The timers active light is now on as the timers have been set per previous steps ...

Страница 33: ...n now set Speed 2 3 4 following the directions for Speed 1 After Speed 4 is set press the button to continue Programming Speeds 1 4 Page 31 Figure 52 Note Refer to page 33 for instructions on speed changing while operating speeds If at any time during settings for any menu item you press the menu button you will be asked to confirm any changes ...

Страница 34: ...rrent time 2 If the timer setting does not match the current time the pump will not start unless one of the speed buttons or the quick clean button is pressed 3 When the pump starts it will go into the prime mode selected during configuration prior to the speed selected or timed 4 The consumption in watts will show on the display while the pump is running Page 32 ...

Страница 35: ...ed setting will revert back to the original setting when it expires CHECK SYSTEM LED LED will illuminate solid when there is an error condition TIMERS ACTIVE LED LED will illuminate once the timers have been programmed Even if the pump is not running STOP RESUME When pressed it will stop the pump for maintenance end a favorite speed choice or end quick clean Pressed again the pump will resume norm...

Страница 36: ... pump kicks into the speed needed for cleaner to operate Goes back to timer 8 speed at 12 noon 1 pm 3 pm Timer 2 At 1 pm pump kicks into speed needed for solar operation Goes back to timer 8 speed at 3 pm Speed settings can be set to meet spa jet or any water feature requirement The lower the timer number the higher the priority In other words timer 1 will override timer 8 settings if they are set...

Страница 37: ...5A Max Power Usage 225W 1700W Max Comm Rev 0 96 Drv Rev 2 00 Drive Temperature 67 C 110 C Max Event Log Press to View Displays motor drive serial Displays status of internal DC bus voltage Real time display of motor input current Estimated Real time display of pump power usage Real time display of motor driver temperature By pressing the button you will see the last 20 errors and or trip condition...

Страница 38: ...to be replaced Drive Error Drive Overload Indicates that the motor is drawing excessive current Check impeller diffuser and shaft seals for issues Page 36 This guide will cover only those problems with the VSC and Motor All other pump problems including seals gaskets impellers etc along with priming problems are addressed in the owners manual Do not attempt to remove the drive from motor or servic...

Страница 39: ...ge Drive Error DC Voltage High Indicates that the DC bus voltage has risen above 400 VDC and pump stops Verify that line voltage is within 10 of pump rated voltage Drive Error Motor phase lost Indicates that one of the motor phases is open and that the motor may need to be replaced TriStar VS is connected to a GL Hayward control Control reads Pool bridge comm This indicates interference on the com...

Страница 40: ...own opcode Indicates that the drive software has been corrupted and that the motor drive may need to be replaced Drive Error Startup failed Indicates that the drive was not able to start the motor Check impeller diffuser shaft seal and motor for issues Drive Error Unknown error Indicates that the interface is receiving an error from the motor drive that it does not understand The breaker is trippi...

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