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11

Form No. GM5AHM_CN-0520

TROUBLESHOOTING GUIDE

Symptom

Probable Cause

Corrective Action

Unit is turned “On” but there is 

no heat.

No power to unit.

Check circuit breaker and reset as necessary.

Switch is defective.

Contact Authorized Service Agent or Hatco for assistance.

Wiring is open.
Heating element defective.

Heat on but no lights  

(GM5AHL only).

LED assembly defective.

Contact Authorized Service Agent or Hatco for assistance.

Faulty wiring.

Heat is inadequate.

Unit mounted too high above target area.

Lower unit, putting effective heat closer to target.

Excessive air movement around strip heater 

target area.

Restrict or redirect air movement (air conditioning duct or 

exhaust fan) away from unit.

Incorrect power supply (low).

Check power supply to unit, making sure it matches rating on 

the unit. If power supply is incorrect, change to match rating 

on unit.

Heat is excessive.

Unit mounted too close to target area.

Check to see that installation is within specifications for type/

model. Increase mounting height if too close.

Voltage supply too high.

Check power supply to unit, making sure it matches rating on 

unit. If power supply is incorrect, change to match rating.

Control switches burn out.

Remote control box is mounted too close to 

the heat zone.

Move remote control box away from the heat zone. The 

maximum ambient temperature allowed for the control box is 

40°C (104°F).

Switches used are not Hatco supplied.

Genuine Hatco Parts are specified to operate safely and 

properly in the environment in which they are used. Contact 

Authorized Service Agent or Hatco to replace switches with 

Genuine Hatco Replacement Parts.

WARNING

This unit must be serviced by qualified personnel only. 

Service by unqualified personnel may lead to electric 

shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn OFF power switch, 

unplug power cord/turn off power at circuit breaker, 

and allow unit to cool before performing any cleaning, 

adjustments, or maintenance.

Troubleshooting Questions? 

If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for 

assistance. To locate the nearest Service Agency, log onto the Hatco website at 

www.hatcocorp.com, 

select the 

Support

 pull-

down menu, and click on “Find A Service Agent”; or contact the 

Hatco Parts and Service Team

 at: 

Telephone: 

(0512) 6732-5091

e-mail: [email protected]

Содержание GLOMAX GM5AH Series

Страница 1: ...of this manual Failure to follow the instructions contained in this manual may result in serious injury or death This manual contains important safety information concerning the maintenance use and op...

Страница 2: ...aximum durability attractive appearance and optimum performance Every unit is inspected and tested thoroughly prior to shipment This manual provides the installation safety and operating instructions...

Страница 3: ...le vapors or liquids in the vicinity of this or any other appliance Make sure all operators have been instructed on the safe and proper use of the unit This unit is not intended for use by children or...

Страница 4: ...the food product below The controls are housed in a remote mounted control box and include an Infinite Heat Control a Power Indicator Light and a Lights I O on off Switch Angle Bracket LED Light Chann...

Страница 5: ...bs 230 240 1736 1890 7 5 7 9 Model Voltage Watts Amps Plug Configuration Shipping Weight GM5AHL 30 220 230 670 733 3 0 3 2 CH1 10P BS 1363 CEE 7 7 Schuko AS 3112 6 kg 13 lbs 230 240 616 670 2 7 2 8 GM...

Страница 6: ...turer of the countertop base material for application information and surface temperature limits before installing the unit 1 Remove the unit and control box from the shipping cartons and remove all p...

Страница 7: ...ng procedure to install the unit using the supplied angle brackets NOTE Units come with a 1 5 m 5 power cord and plug NOTICE Damage to any countertop material caused by heat generated from Hatco equip...

Страница 8: ...s illustration for cutout and screw hole dimensions NOTE Make sure the control box installation location provides enough space behind the vertical surface for the depth of the control box and electric...

Страница 9: ...l Box Screw Hole Dimensions illustration for screw hole dimensions 42 mm 1 5 8 220 mm 8 11 16 Top View Control Box Screw Hole Dimensions NOTE Make sure the control box installation location provides e...

Страница 10: ...tments or maintenance DO NOT submerge or saturate with water Unit is not waterproof Do not operate if unit has been submerged or saturated with water This unit is not jet proof construction Do not use...

Страница 11: ...ng sure it matches rating on unit If power supply is incorrect change to match rating Control switches burn out Remote control box is mounted too close to the heat zone Move remote control box away fr...

Страница 12: ...on the template based on the unit size e Remove the template from the countertop if necessary 3 Feed the conduit and LED wire leads from the unit through the conduit hole and position the unit on the...

Страница 13: ...liming sediment buildup chemical attack or freezing or Product misuse tampering or misapplication improper installation or application of improper voltage 2 LIMITATION OF REMEDIES AND DAMAGES Hatco s...

Страница 14: ...__________________ __________________________________________ ______________________________________ 9 00 6 00 0512 6732 5091 E mail infocn hatcocorp com www hatcocorp com Hatco GLOMAX GLOMAX GLOMAX G...

Страница 15: ...GM5AHM_CN 0520 15 Hatco Hatco Hatco Hatco 254 mm 10 Hatco LED LED 0512 6732 5091 30 40 C 104 F Hatco Hatco...

Страница 16: ...GM5AHM_CN 0520 16 GLOMAX 762 1981 mm 30 78 1 5 m 5 GM5AH GM5AHL LED 2700 3200 K I O LED LED GM5AHL G M 5 A H L xx GLOMAX L LED H HATCO AS 3112 CEE 7 7 Schuko BS 1363 CH1 10P...

Страница 17: ...CH1 10P BS 1363 CEE 7 7 Schuko AS 3112 11 kg 24 lbs 230 240 1736 1890 7 5 7 9 GM5AHL 30 220 230 670 733 3 0 3 2 CH1 10P BS 1363 CEE 7 7 Schuko AS 3112 6 kg 13 lbs 230 240 616 670 2 7 2 8 GM5AHL 36 220...

Страница 18: ...GM5AHM_CN 0520 18 GLOMAX 254 mm 10 Hatco Hatco 1 2 3 21 C 70 F 4 51 mm 2 229 mm 9 136 mm 5 3 8 236 mm 9 5 16 136 mm 5 3 8 51 mm 2...

Страница 19: ...GM5AHM_CN 0520 19 A B C GM5AH GM5AHL 254 mm 10 0 mm 0 25 mm 1 C B A 305 mm 12 330 406 mm 13 16 1 5 m 5 Hatco Hatco 1 25 mm 1 25 mm 1 25 mm 1 51 mm 2 2 Hatco 25 mm 1 25 mm 1 3 LED...

Страница 20: ...GM5AHM_CN 0520 20 104 F 40 C 1 2 LED 3 4 5 6 mm 1 4 NSF 6 217 mm 8 1 2 211 mm 8 5 16 55 mm 2 3 16 68 mm 2 11 16 6 5 mm 1 4...

Страница 21: ...GM5AHM_CN 0520 21 104 F 40 C 1 42 mm 1 5 8 220 mm 8 11 16 2 LED 3 4 5...

Страница 22: ...GM5AHM_CN 0520 22 GLOMAX 30 GM5AH GM5AHL I O LED 1 2 I O I LED 3 30 I O 0 1 O 2 I O O LED GLOMAX Hatco Hatco Hatco Hatco Hatco 0512 6732 5091 Hatco Hatco LED LED 1 2 3 GM5AHL LED LED Hatco Hatco LED...

Страница 23: ...GM5AHM_CN 0520 23 GM5AHL LED 40 C 104 F Hatco Hatco Hatco Hatco Hatco Hatco www hatcocorp com Hatco 0512 6732 5091 infocn hatcocorp com...

Страница 24: ...5 3 8 816 mm 32 1 8 843 mm 33 3 16 GM5AH 42 GM5AHL 42 1051 mm 41 3 8 969 mm 38 1 8 995 mm 39 3 16 GM5AH 48 GM5AHL 48 1204 mm 47 3 8 1121 mm 44 1 8 1148 mm 45 3 16 GM5AH 54 GM5AHL 54 1356 mm 53 3 8 127...

Страница 25: ...GM5AHM_CN 0520 25 1 1 18 a 2 S HWB b 5 3CS FR c 10 d 90 LED 2 Hatco 1 Hatco 18 Hatco Hatco Hatco Hatco Hatco Hatco 0512 6732 5091 Hatco infocn hatcocorp com...

Страница 26: ...26 Form No GM5AHM_CN 0520 NOTES...

Страница 27: ...27 Form No GM5AHM_CN 0520 NOTES...

Страница 28: ...DSERVICE EQUIPMENT SUZHOU CO LTD Unit A No 9 Weixin Road Suzhou Industrial Park Jiangsu China Telephone 0512 6732 5091 infocn hatcocorp com www hatcocorp com Symbol Identification Safety Alert Read Op...

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