Symptom
Probable Cause
Corrective Action
Light bulb not working.
Light bulb defective.
Replace light bulb.
Power turned off.
Move Power I/O (on/off) switch(es) to the I (on) position.
Food cavity not hot enough. Temperature Control set too low.
adjust Temperature Control to a higher setting.
Heating element(s) not working.
Contact authorized Service agent or Hatco for
assistance.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
assistance.
Excessive air movement around unit.
Restrict or redirect air movement (i.e., air conditioning
duct or exhaust fan) away from unit or install flip-up
doors on unit to contain heat and block air flow.
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
assistance.
Food cavity too hot.
Temperature Control set too high.
adjust Temperature Control to a lower setting.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
assistance.
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
assistance.
No heat, but light works.
Temperature Control set too low.
adjust Temperature Control to a higher setting.
Heating element(s) not working.
Contact authorized Service agent or Hatco for
assistance.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
assistance.
No heat and no light.
Power turned off.
Move Power I/O (on/off) switch(es) to the I (on) position.
Power I/O (on/off) switch(es) not working. Contact authorized Service agent or Hatco for
assistance.
Circuit breaker tripped.
Reset circuit breaker. If circuit breaker continues to
trip, contact authorized Service agent or Hatco for
assistance.
TROUBLESHOOTING GUIDE
Form No. GRSDCEM1-0514
16
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service Team
at:
Telephone: 414-671-6350
e-mail:
Fax:
414-671-3976