Symptom
Probable Cause
Corrective Action
Unit is heating, but is not
producing humidity inside
cabinet. ‘
LO h20’
is flashing,
and unit is full of water.
When using distilled water, no
minerals are being sensed by low
water probe.
add one teaspoon of salt to the water reservoir.
Low water protection system is
malfunctioning.
Contact authorized Service agent or Hatco for
assistance.
Probes have lime buildup.
Refer to “Removing Lime and mineral Deposits”
procedure in the maINTENaNCE section to remove lime.
Form No. FDWDm-0915
15
TROUBLEShOOTING GUIDE
English
4″ (102 mm) Adjustable Legs
The 4″ (102 mm) adjustable legs are used to add additional
height to the unit.
1. Remove the rack from the unit.
2. Secure all glass sides and doors with tape. Lay the unit
down on a side without controls or doors.
3. Remove the four 1″ (25 mm) metal screw-type feet.
Installation of 4″ (102 mm) Legs
4″ (102 mm)
Leg
1″ (25 mm)
Metal
Foot
Bottom
Cover
4. Screw the 4″ (102 mm) legs into
the holes in the middle of each
corner on the bottom cover. after
all the legs are tightened, return
the unit to its upright position. If the
unit is not level or rocks, turn the
adjustable tip of the appropriate
leg to level the unit.
Lengthen
Shorten
Adjustable Tip
OPTIONS AND ACCESSORIES
Error Codes
The following error codes may appear on the digital display to
indicate an error in the operating condition of the unit.
LO h20
= Low water probe does not detect water. Refill water
reservoir — refer to instructions in OPERaTION section of this
manual.
E1
= air temperature sensor malfunctioning. Contact
authorized Service agent or Hatco for assistance.
E2
= Humidity sensor malfunctioning. Contact authorized
Service agent or Hatco for assistance.
dE-L
= Water reservoir needs deliming. Contact authorized
Service agent or Hatco for assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please con-
tact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the
Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
hatco Parts and Service
Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
Fax:
800-690-2966 or 414-671-3976
