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15 Year Firebox Warranty - Wood fires
10 Year Firebox Warranty - Multi-Fuels
1 Year Parts Warranty - All Fires
Your WOODSMAN fire is warranted for a period of 1 year to the original purchaser, from the
date of purchase, against defective materials and workmanship which includes the firebox
and all parts.
If a part defect occurs, return the part to the retailer or directly to Harris Home Fires along
with a copy of the retailers receipt and the part will be replaced at no cost.
If a firebox defect occurs, either contact the retailer or Harris Home Fires and it will be re-
paired or replaced at our discretion with all costs covered.
This warranty does not cover damage caused by mishandling, misuse, failure to follow the
manufacturer’s installation and operating instructions, or work done by others, such as in-
stallers, or plumbers etc. The manufacturer shall not be responsible for site conditions such
as insufficient draught, downdraughts, or routine servicing and adjustments.
Damage caused by the failure to replace consumables like air tubes, baffles and fire bricks
may void the warranty.
Your WOODSMAN firebox is then covered by a further 9 year warranty against defective
materials and workmanship during normal domestic use.
In the case of a claim after the first year, this warranty covers the replacement or repair at
the manufacturer’s discretion and includes freight, painting and all required refurbishment.
Your WOODSMAN
WOODFIRE
ONLY
is then covered by a further 5 year warranty on the
fire box against defective materials and workmanship during normal domestic use.
In the case of a claim after the first 10 years, It shall be the owner’s responsibility and ex-
pense to have the fire disconnected and ready for pickup from onsite or another suitable
location or deliver the WOODSMAN fire to either the dealer from whom it was purchased or
directly to Harris Home Fires. Harris Home Fires will repair and refurbish the fire, including
painting as necessary and deliver the fire back to the customer.
Harris Home Fires
41 Braddon St
Addington
Christchurch 8024
New Zealand
Email [email protected]
P O Box 4043
Christchurch 8140
New Zealand
Phone
03 366 1796
Freephone
0800 3661796
Fax
03 366 1795
