Chapter 7- Troubleshooting
Hardy H6800 Series Application Controllers User Guide
87
7.2 Error Messages
Table 7-1 lists error messages for the application controller.
Table 7-1. Application Controller Error Messages
Message
Description
A/D Convert Error!
Load cells input out of range.
A/D Failure Error!
Internal electronics error, retry.
C2 Cal Error!
Error occurred during calibration, re-calibrate.
C2 Caps Unequal!
Different load cell capacities (for example, 50 lbs capacity load cell and 100 lbs capacity load cell on
one system). Make the load cells even by removing the uneven load cell and replacing it with a load
cell that is equal to the others’ capacity.
CAL Failed!
Too few counts between Zero and Span.
Function Error!
Pressed a function button and the Function did not work. Try again. Cycle power.
HI/LO Too Close!
Zero and Span are not more than 1,000 counts from each other or there is no change or negative
change. Reset either so the counts are more than 1,000 counts of each other.
Motion Error!
Check motion tolerance settings and retry.
Need Cal with ITJBOX
IT summing card is not installed. Install an IT summing card then do a Calibration with the card
installed to access the IT information.
No C2 Sensor!
Application controller did not detect a C2
®
load sensor.
Not Allowed!
Value entered is outside the range allowed. Try another value.
Over-range
Weight over the setpoint target.
Too Hi Error!
Verify that the load cell signal level is 0-15mV. Verify that there is enough weight on the scale.
Perform Span, then go back and Zero.
Too Lo Error!
Verify that the load cell signal level is 0-15 mV. Verify that there is enough weight on the scale.
Perform Span than go back and Zero.
Trad Cal Error!
Error occurred during calibration, re-calibrate.
Security Violation!
User signed in with a password that does not allow performance of a certain function or entry to
certain menus. Security level of the user identified in the User ID is too low for the menu or function.
Note:
If a problem is isolated to a load cell, it may not mean the load cell is
the damaged component. Mechanical imbalances and system piping stress
(lack of piping vibration isolators, cables draped over pipes, etc.) can make a
load cell appear to be the problem.
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