20
TROUBLESHOOTING
If you have any questions regarding the product please call customer service at
1-800-527-1292
,
8:30 a.m. - 5 p.m., CST, Monday - Friday.
Warning
: Before beginning work, shut off the power supply to avoid electrical shock.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Fan does not move.
1. Reverse switch not engaged.
2. Power is off or fuse is blown.
3. Faulty wire connection.
4. Plugs not connected properly.
1. Push switch firmly either up or
down.
2. Turn power on or check fuse.
3. Turn power off. Loosen canopy
(B) and check all connections.
4. Check that male and female
plugs in light kit fitter (O) are
connected properly according to
instructions on page 15.
Noisy operation.
1. Blades (G) are loose.
2. Cracked blade (G).
3. Full range dimmer switch.
4. Fan is new.
1. Tighten all blade screws (AA).
2. Replace blade (G).
3. Replace with an approved
speed control device.
4. Allow fan a “break in” period of a
few days, especially when running
the fan at Medium and High
speeds.
Excessive wobbling.
1. Blades (G) are loose.
2. Blade arms (H) incorrectly attached.
3. Unbalanced blades (G).
4. Fan not securely mounted.
5. Fan too close to vaulted ceiling.
6. Set screw(s) on motor housing yoke
is (are) not tightened properly.
7. Set screw on hanging ball is not
tightened properly.
1.
Tighten all blade screws (AA).
2. Re-install blade arms (H).
3. Switch one blade (G) with a
blade (G) from the opposite side.
4. Turn power off. Carefully loosen
canopy (B) and verify that
mounting bracket (C) is secure.
5. Use a longer downrod (A) or
move fan to another location.
6. Tighten yoke set screw(s)
securely.
7. Carefully loosen and lower
canopy (B) and verify that set
screw on hanging ball is tightened
securely.
Note:
A small amount of "wobble" is normal and should not be considered a defect.
1. Bulb(s) not installed correctly.
2. Wires in canopy (B) not wired
properly.
3. Wall switch to fan is off.
4. Wires in switch housing (F) not
connected properly.
1. Re-install bulb(s).
2. Check wires in canopy (B) and,
if necessary, re-wire according to
instructions on pages 11 - 13.
3. Make sure that wall switch to fan
is on.
4. Check wires in switch housing
(F) and, if necessary, re-wire
according to instructions on page
15.
Fan operates but
light fails.
