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Troubleshooting table
Page EN-28
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance.
Check the fuse.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
The temperature
controller (1) is set to “0”
Turn the temperature controller to a higher
position (see “Setting the temperature” on
page EN-12).
Desired temperature has
been reached.
If the refrigerating temperature increases,
the compressor will once again switch on
independently.
Appliance cools
too quickly.
The temperature
controller is set at too
high a level.
Select a lower setting (see “Setting the
temperature” on page EN-12).
The appliance
doesn’t cool
sufficiently.
The temperature setting
is set too low.
Select a higher setting (see “Setting the
temperature” on page EN-12).
Door not tightly closed
or door seal is not
completely tight.
See “Checking and cleaning the door seals” on
page EN-19.
The appliance is near a
heat source.
Place insulation plate between the appliances
or change location.
Food has been stored
warm.
Only store cooled foods.
Too many goods frozen. Do not exceed the maximum freezing capacity
(see “Technical specifications” on page EN-32).
Thick ice layer in the
freezer.
Defrost the freezer (see “Defrosting and
cleaning the inner compartment” on
page EN-20).
Ambient temperature too
low or too high.
Adjust the ambient temperature to the climate
category (see “Intended use” on page EN-4).
Compressor seems
defective.
Set the temperature controller to “7”. If the
compressor does not switch on within an hour,
please contact our service department (see
page EN-31).