Waste prevention, free return and disposal Page EN-21
Waste prevention, free return and disposal
Waste prevention
According to the provisions of
Directive 2008/98/EC, waste pre-
vention measures always take
priority over waste management.
For electrical and electronic devic-
es, waste prevention measures in-
clude extending the lifespan of de-
fective devices through repair and
reselling used working appliances
instead of disposing of them.
Please help us reduce waste and
contact our customer service if
your product is faulty.
More information can be found in
the brochure “Waste Prevention
Programme – of the German Gov-
ernment with the Involvement of
the Federal States”.
Free return of old
electrical appliances
Upon purchasing a new electrical
appliance of the same type with
essentially the same function,
consumers may return an old
electrical appliance to a distributor
obliged to take back old applianc-
es, at no extra cost for the con-
sumers. This option also exists
for deliveries made to a private
household. For distance selling,
the option of having old electrical
equipment collected for free ap-
plies only in the case of purchase
of new electrical equipment with
heat exchangers (e.g. refrigera-
tors, dehumidifiers), screens and
display devices with a screen sur-
face > 100 cm², and large devic-
es with at least one of its external
dimensions measuring more than
50 cm.
In addition, consumers may return
up to three old electrical applianc-
es of the same type to a distrib-
utor’s collection point for free,
without having to purchase a new
electrical appliance. In this case,
however, the old appliances’ ex-
ternal dimensions may not exceed
25 cm.
