Our Service Centre
Page EN-29
Our Service Centre
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
Cooker
5022CE3.313eEHiTaDJXv
stainless steel
3886 5608
5022CE3.313eEHiTaDW
white
3637 4612
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0 18 06 18 05 00
(landline 20 cents/call, mobile max
60 cents/call)
Customers in Austria
– Please contact your mail order compa-
ny’s Customer Service Centre or Product
Advice Centre.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If
you call out the After Sales Support Service as a result of user error, the visit will be subject to a
charge, even during the guarantee/warranty period. Damage resulting from non-compliance with
this manual unfortunately cannot be recognised.
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