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14

Problem solutions

potential

freeze-up

conditions

If the possibility of potential freeze-up is detected, or the AUX freeze 
switch is off and all pumps and blower are activated. In some cases, 
the pumps may turn on and off and the heater may run during freeze 
protection mode. This is an operational message, not indication of failure. 

M029 

The water is too hot 

One of the temperature sensors has detected a water temperature of 
109.94 °F and the hot tub functions are blocked. The system automatically 
resets when the water temperature is below 107.96 °F. Check that the 
pump has not been running for too long, or that the ambient temperature 
is not too high.

M016

Water flow through the heater is reduced

This message indicates that not enough water is flowing through the 
heater to distribute heat away from the heater. The heater starts again 
after about 1 minute. See below “Relevant flow inspections”. 

M017

Water flow through the heater failed

This message indicates that not enough water is flowing through the 
heater to distribute heat away from the heater, so the heater was 
disconnected. See below “Relevant flow inspections”. After the problem 
has been resolved, press any button to reset and turn on the heater again. 

M028

There seems to be no water flowing through the heater

There is no water or very little water in the heater, and the heater cannot 
turn on. The hot tub switches off for 15 minutes. Press any button to 
restart the heater. See below “Relevant flow inspections”. 

M027

The heater has no water flow

There is not enough water in the heater for it to start. The hot tub is 
switched off. After the problem is resolved, press any button to reset 
and restart the heater. See below “Relevant flow inspections”. 

M030

The heater is too hot 

One of the temperature sensors has detected a temperature of 118.04 °F 
in the heater and the hot tub is switched off. Press any reset button when 
the water reaches a temperature below 107.96 °F. See “Relevant flow 
inspections” below. 

HEATER RELATED MESSAGES 

Relevant flow inspections
Check whether the water flow is too low, whether there is an obstruction in the water 
suction area, whether valves, air pockets are closed, too many closed problems. In 

Содержание TP 500

Страница 1: ...USER MANUAL TP 500 ...

Страница 2: ... 5 4 Setting the temperature 9 5 5 Heating mode 9 5 6 Setting the time 10 5 7 FLIP flipping monitor 10 5 8 LOCK locking 10 5 9 HOLD hold mode M037 11 5 10 Filtration 11 5 11 Preference PREF 12 5 12 System information UTILITY 13 6 Problem solutions 13 7 Hot tub care 17 7 1 General information 17 7 2 Removal and cleaning of the filter cartridge 18 7 3 Maintaining the quality of the water in the hot ...

Страница 3: ...ies of electrical connection alternating three phase current 3 400 V 16 A 20 A Ensure that the hot tub is always connected to a circuit protected by a residual current protector with a residual current of 0 03 A If the circuit breaker needs to be replaced it is necessary to use a circuit breaker with the same type of rated value For your own safety and the safety of your product please observe the...

Страница 4: ... A voltage resistance 1 250 V min without breakdown insulation resistance 200 M Ω water resistance cover IPX5 protection against electric shock first stage Load capacity heating 230 V 2 kW 13 6 A ozone 230 V 50 60 Hz 80 mA pump 1 2 2 2 kW total input power depending on type of hot tub 4 5 kW h protection class I lighting LED 12 V alternating 10 W moisture resistant speakers yes 2 Hot tub installat...

Страница 5: ...hot tubs are made for 230 V electrical connection with an installed circuit breaker and conductor 2 2 Preparation of indoor hot tub installation If the hot tub is installed indoors safety precautions must be observed The basic requirements for the safe operation of the hot tub are anti slip floors and drainage of the installation site in the event of a water overflow It is also necessary to realiz...

Страница 6: ...n percentage of dirt remains in the technological parts of the hot tub and on its surface we therefore recommend that you clean the surface of the whirlpool first Use lukewarm water to clean it Always clean the surface with suitable soft cloths Never use any coarse abrasives or textiles that could damage the surface of the hot tub If you decide to use a cleaning product this product must not damag...

Страница 7: ... temperature stabilize Check the water level in the hot tub regularly 4 Aquatic audio system AQUATIC MY MUSIC audio system if the hot tub is equipped with it To listen to music from an external device you must first pair the device from which you will play the music PHONE TABLET COMPUTER On the external device turn on bluetooth and search for the AQUATIC device The connection is not coded and only...

Страница 8: ...e engine running by turning the air intake valve into the jets located at the top edge of the hot tub AUX The AUX button turns on the blower WARM The up arrow labeled WARM is used to increase the heating temperature In other menus it is used to scroll up when selecting options LIGHT Switches on the lights COOL The down arrow labeled COOL is used to lower the heating temperature In other menus it i...

Страница 9: ...by pressing the following buttons MENU and then arrow up WARM To set the low temperature range proceed by pressing the following buttons MENU and then arrow down COOL 5 5 Heating mode Here you can set the following heating modes ready in this mode the hot tub heats the water to the set temperature rest in this mode the hot tub only heats the water during filtration To change the heating mode use t...

Страница 10: ...he entire monitor and a separate temperature lock whereby the user can switch on the jets and lights but cannot change the temperature setting You can access this function by pressing 5 MENU and then the up arrow WARM to move to the first TEMP temperature lock selection If you want to lock the temperature continue with the up arrow WARM to ON Then press MENU to save the settings The entire panel i...

Страница 11: ... can access this setting by pressing MENU 6 up arrow WARM You can tell that the mode is active by the text HOLDING FOR 59 00 on the panel countdown of time for which the hold mode will be active You can cancel hold mode with the up down arrow WARM COOL or by pressing MENU 5 10 Filtration Control panel TP500 has two filtration cycles 1 and 2 Each filtration cycle is set separately Basically the sta...

Страница 12: ...ched on b Filtration cycle 2 MENU 8 up arrow WARM Filtration cycle 2 is off in default settings This cycle can be activated by pressing the MENU button 8 and then using the up arrow WARM which will move you to the ON option Filtration cycles can be set to overlap Flush cycles which start other pumps to flush the piping start automatically always at the beginning of the filtration cycle 5 11 Prefer...

Страница 13: ...10 WARM 6 Problem solutions Most messages are displayed in the bottom left corner M019 Each time the hot tub is started it enters activation mode The purpose of activation mode is to allow the user to start the pumps and manually verify that they are active air is expelled and water is flowing Activation mode lasts 4 minutes but it can be ended sooner by pressing the temperature button The heat pu...

Страница 14: ... flowing through the heater to distribute heat away from the heater so the heater was disconnected See below Relevant flow inspections After the problem has been resolved press any button to reset and turn on the heater again M028 There seems to be no water flowing through the heater There is no water or very little water in the heater and the heater cannot turn on The hot tub switches off for 15 ...

Страница 15: ... the test system at the same time Call service degrees T F or C degrees are replaced by T The control system is in test mode Call service UNCLASSIFIABLE MESSAGES some systems even when the hot tub is turned off some devices may occasionally turn on to allow temperature monitoring or when freeze protection is required M033 Safety lock pump suction lock An error message indicates that the vacuum swi...

Страница 16: ... or service organization general maintenance Help for general maintenance Reminder messages can be suppressed Reminder messages may be selected individually by the manufacturer They can be completely canceled or a limited number of reminders can be allowed for a specific model The frequency of each reminder e g 7 days can be specified by the manufacturer CHEK PH Check pH Appears with a regular fre...

Страница 17: ...od surface Appears with a regular frequency e g every 180th day The casing and wooden equipment of the hot tub should be cleaned and treated according to the manufacturer s instructions for their maximum durability CHNG CART Change the filter cartridge Appears with a regular frequency e g every 365th day Filter cartridges should be replaced from time to time to maintain proper hot tub functionalit...

Страница 18: ...ate Make up sunscreens and other types of body lotion decrease the quality of the water and lower the filter cartridge longevity 7 3 Maintaining the quality of the water in the hot tub WARNING Always add the chemicals to the water never the other way around Add the chemicals to the water only when there are no people inside Use the circulation pumps to mix the chemicals with the water Store the ch...

Страница 19: ...as to be adjusted to 7 0 7 6 first and the oxygen concentration in the water has to be checked Once a week or after adding a large amount of fresh water to the hot tub add a shock dose of oxygen 2 tablets into the water Add the oxygen only when there are no people in the hot tub After you add the oxygen turn on the circulation pumps so that the chemicals mix well with the water Let the oxygen leve...

Страница 20: ...For safety and damage prevention reasons do not sit stand or lie on top of the cover Do not place any objects on top of it The thermo cover does not serve as a fence around the bathing area either Do not let animals walk on top of the thermo cover Prevent a large snow layer build up on top of the thermo cover 7 8 Upkeep of the thermo cover and upkeep instructions It is important to take a proper c...

Страница 21: ...mend you to use our specialized service for this purpose because flawed winterizing of the hot tub can result in a loss of the guarantee If you decide to use our professional services it is necessary to order them sufficient amount of time in advance In case of winterizing the hot tub by yourself it is crucial to do it when the air temperature is still above zero If the winterizing is done in temp...

Страница 22: ...to dispose of the hot tub after it reaches the end of its longevity According to the WEEE directive Electronics and electrical appliances waste this device cannot be disposed of like a regular waste 9 3 Warranty claims and repair services Potential warranty claims abide by the consumer protection laws and the warranty claims policy of your distributor Final information Service table 10 Service tab...

Страница 23: ...23 11 Notes Notes ...

Страница 24: ...Safety Regular Production Surveillance last update 27 5 2020 www HANSCR AFT eu HANSCRAFT s r o K Vodojemu 140 252 19 Chrášťany u Prahy CZECH REPUBLIC www tuv com ID 0000073072 ...

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