22
Problem
Possible Cause
Solution
The LED flashes while the faucet
is running
The battery is low, but is still usable
No immediate action is necessary, but
prepare to replace the battery.
The LED lights continuously and
the faucet does not run
The battery is dead
Replace the battery
The LED flashes while the faucet is
turned off
The faucet is in reduced range
mode
Normal operation, not a problem
The water stream is unattractive
The faucet has recently been
installed or serviced
No action needed: the stream will clear
after several uses
The flow of water reduces over
time
Debris in the filters
Follow the cleaning procedure
The water is not warm enough or
is too warm
The temperature must be set
Set the temperature
Hot water bleeds into the cold
supply or vice versa
The check valve(s) is dirty or worn
Replace the check valve(s) (item
96456000 on the parts sheet).
The faucet turns on unexpectedly
Water droplets on sensor window
Dry the sensor window
The lavatory is small or is highly
reflective
Reduce the sensor range
A strong light source shines directly
on the sensor window
Block the light source
The solenoid is dirty or worn.
Replace the solenoid.
Troubleshooting
