20
HandyTrac Touch
User Guide
If the Apartment/Unit# you are looking
for is “grayed-out”, it is not available in the
system as it has already been pulled or is
restricted.
Pulling a Key: Notes
Tapping the grayed-out apartment/unit#
will let you know who last pulled the key
and when, or if it is a restricted apartment/
unit#. Unit restrictions are managed on the
website by authorized users.
If you scan a keytag that does not belong in
the system, it will be rejected. Do not place
the keytag back in the cabinet as it is not
currently assigned to a unit.
Always close the door before logging out
of the system. The cabinet door will only
open one time per session and you will be
automatically timed out after 60 seconds
with no action. These security measures
prevent employees from taking action
under the login of a different employee.
