HQ Capri User Manual
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Troubleshooting
You can correct many problems on your own. If you need additional help, contact your local, authorized
Handi Quilter retailer. You can also contact Handi Quilter technical solutions at 1-801-292-7988,
1-877-MY-QUILT (697-8458), or [email protected].
First check the following:
1.
The AC power cord is properly connected and both power switches are turned on.
2.
Confirm that all cables are properly seated into their connections.
3.
Turn off the machine completely. Wait for at least ten seconds and then turn it back on
.
If the above checks did not solve the problem, refer to the information below.
Skipped Stitches
Corrective Measure(s)
The needle is damaged, dull,
bent, or installed improperly
•
Replace the needle often, normally once or twice per day for
continuous quilting or at least once per quilt. Use only the
recommended needle system.
• Alw
ays change the needle if the needle has struck any hard object
such as a pin, etc. The tip of the needle can become damaged
or burred, resulting in fabric damage as well as skipped stitches,
thread breakage, or shredding.
• A
lways change the needle if it has been hit, bumped or pulled off
center while maneuvering the machine over the quilt. A slightly
bent needle can be a major cause of skipped stitches.
Incorrect needle size
•
Use the proper size needle for the work and thread being used.
Some battings and fabrics used in quilting may constrict or
impede the thread passing through the front groove of the
needle. This diminishes the loop required for stitch formation.
Typically, a larger needle will solve the problem. However, using
certain smaller sizes of needles and ball pointed needles solve
some specific problems. You will need to experiment to
determine which works best with your combination of fabric,
thread, and batting.
Thread tension too tight
•
Check bobbin case tension and then check top thread tension.
(For more information about adjusting tension, see Bobbin
and Bobbin Tension
and
Easy-Touch Tension™
in the
Using Your
Machine section of this manual.)
Improper threading
•
Ensure that the machine is threaded correctly.
