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HALO Innovations, Inc. warrants to the original purchaser the HALO Hospital Bassinet, Model 3567, to be free
from defects in material and workmanship for a period of one (1) year after date of delivery. HALO’s obligation
under this warranty is expressly limited to supplying replacement parts and labor for, or replacing, at its option, any
product which is, in the sole discretion of HALO, found to be defective. If requested by HALO, products or parts for
which a warranty claim is made shall be returned prepaid to the factory. Any improper use or any
alteration or repair by others in such manner as in HALO’s judgment affects the product materially and adversely
shall void this warranty. Any repair of HALO products using parts not provided or authorized by HALO shall void
this warranty. No employee or representative of HALO is authorized to change this warranty in any way.
Warranty exclusion and damage limitations
The express warranty set forth herein is the only warranty applicable to the product. Any and all other warranties,
whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose are
expressly excluded by HALO. In no event shall HALO be liable for incidental or consequential damages.
To obtain parts and service
Simply call HALO Customer Service a 1-888-999-HALO (4256) and select “Option 2” with each prompt. Customer ser-
vice hours are 8am-5pm CST.
Return authorization
Product cannot be returned without prior approval from the HALO Customer Service Department. An authorization
number will be provided which must be printed on the returned product. HALO reserves the right to charge shipping
and restocking fees on returned product. Special, modified, or discontinued products are not subject to return.
Damaged product
ICC Regulations require that claims for damaged product must be made within fifteen (15) days of receipt of the
product. Do not accept damaged shipments unless such damage is noted on the delivery receipt at the time of
receipt. Upon prompt notification, HALO will file a freight claim with the appropriate carrier for damages incurred.
Claims will be limited in amount to the actual replacement cost. In the event that this information is not received by
HALO within the fifteen (15) day period following the delivery of the product, or the damage was not noted on the deliv-
ery receipt at the time of receipt, the customer will be responsible for payment of the original invoice in full within thirty
(30) days of receipt. Claims for any incomplete shipments must be made within thirty (30) days of invoice.
Expected device life
The HALO Bassinest swivel sleeper has a three year minimum expected service life under normal use conditions and
with appropriate periodic maintenance.
WARRANTY
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