
Note: The probe can be stored in a sample for up to 2 hours if the sample pH is not high.
1.
Put the filling-hole cap in the filling hole (refer to
Figure 1
on page 2).
2.
Rinse the probe with deionized water. Dry the probe with a lint-free cloth.
3.
Fill the probe soaker bottle half full with 2.44 M KCl Electrode Filling Solution.
4.
Loosen the soaker bottle cap and put the soaker bottle on the probe.
5.
Turn the soaker bottle cap clockwise to tighten the soaker bottle cap.
6.
Make sure that the solution in the soaker bottle completely covers the glass bulb and
reference junction holes.
If the glass bulb becomes dry:
1.
Soak the probe tip in the 4.01, 7.00 and 10.01 buffers each for 5 minutes.
2.
Rinse the probe with deionized water. Blot dry with a lint-free cloth.
3.
Calibrate the probe.
Troubleshooting
Message or symptom
Possible cause
Action
Probe not supported
Software not updated
To download the most current version of the software,
refer to the applicable product page on the
manufacturer's website.
Refer to the HQd Series meter manual for specific
instructions for the meter model.
HQd meter does not support
IntelliCAL
®
probe
Contact a Technical Support Representative.
Connect a probe or probe
requires service
Probe not connected properly
Disconnect, then connect the probe. Tighten the locking
nut.
Software not updated
To download the most current version of the software,
refer to the applicable product page on the
manufacturer's website.
Refer to the HQd Series meter manual.
Large number of methods stored
on probe
Continue to let the probe connect. Do not disconnect the
probe.
Damaged probe
Make sure there is connectivity with another probe or
meter to confirm isolated issue with probe. Contact a
Technical Support Representative.
pH reading and/or mV
reading is same for all
solutions
Soaker bottle not removed
Remove the soaker bottle.
Electrical issue
Contact a Technical Support Representative.
Standard not recognized
error
Soaker bottle not removed
Remove the soaker bottle.
Incorrect or contaminated buffer
solution
Use fresh buffer solution as specified in the method.
Contaminated filling solution
Drain and replace the filling solution with fresh solution.
11