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48
Troubleshooting
9.2 Detecting Electrical Faults
Problem
Symptom
Solution
No display
No power
Loose connections
Check the power supply and the connection.
Faulty fuse
Check the fuse.
The power source has the wrong voltage
Check the voltage level.
The cable connecting the power board to the
CPU board is poorly connected
Check that the terminal strips are connected.
Incorrect connection between the CPU board
and measurement module
Check connections.
Short-circuit in the power board
Visually inspect the power board.
Faulty hardware. Failed display
Call technical support.
The display shows undefined characters
Poor CPU board or processor operation
Program the instrument to load the default values.
CPU board hardware
Re-initialize by turning the instrument off for 5 to 10 seconds. Call
technical support.
Faulty display
Call technical support. Order 09125=A=1000
The keyboard doesn't work; the keys are inactive
Poor CPU board operation, external
interference
1.
Re-initialize by turning the instrument off for 5 to 10 seconds.
2.
Check the keys once more.
3.
If there is no change, call technical support.
Bad key pad or display
Incorrect measurement
The instrument has not been correctly
programmed
Check the program parameters. Do they match the probe
properties?
Faulty CPU board
Call technical support. Order 09125=A=1000
Display appears to be locked and cannot be altered
Faulty CPU board
Check probe connection.
Reinitialize.
Reprogram the instrument.
Turn off the power for 5-10 seconds.
If problems persist, call technical support.
Alarm relays do not trigger
The transmitter has not been correctly
programmed
Check that the relay parameters have been programmed.
Faulty wiring
Make sure that the alarm values are set correctly.
Faulty hardware
Remove power. Check relay operation with an ohmmeter.
If problems persist, call technical support.
Output current remains at 0 or 20 mA
Incorrect programming
Check the output current parameters.
Poor or faulty connection with peripheral
devices
Check the cables.
Faulty output board
Call technical support.