Installation Manual
H3C SecPath F1000-A Firewall
Chapter 8 Multifunctional Interface Modules
8-17
8.7.5 Troubleshooting SSL Module
Symptom 1
: The STATUS LED is OFF when the firewall starts.
Solution
:
1) The STATUS LED should be ON when the firewall starts. OFF means that the
module or some components on the module are not powered on normally. Check
the system power supply is correctly connected.
2) If the system power supply works normally, the cause may be that module power
supply is faulty or that CPLD (complex programmable logic device) is faulty.
Please contact your agent.
Symptom 2
: The ACTIVE LED keeps ON during the booting of the firewall.
Solution
: The ACTIVE LED should blink for two seconds and then become OFF during
the booting of the firewall. Solid OFF means that the module initialization fails. The
possible cause is that the system bus does not work normally. Check if the module is
properly connected to the firewall. If the connection is OK, there must be a fault on the
module or the firewall. Please contact your agent.
Symptom 3
: The ACTIVE LED keeps ON or OFF during the operation of the SSL
module.
Solution
: The ACTIVE LED should blink when the SSL module processes encryption
services. Solid ON or OFF means the system bus does not work normally. Check if the
module is properly connected to the firewall. If the connection is OK, there must be a
fault on the module or the firewall. Please contact your agent.