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Installation Manual
H3C SecPath F100-A Firewall
Chapter 7 MIM Modules
7-9
Table 7-6
LEDs on the HNDE module
LED
Description
STATUS
ON (green): The HNDE module is
powered on properly.
OFF: There is no power supply,
damaged power supply, or sever
hardware failure.
ACTIVE
OFF after flashing yellow for two
seconds: Initialized the HNDE module.
Blinking continuously: The HNDE
module operates normally and there is
data transmission with the host.
OFF: HNDE module runs normally and
no data transmission exists with the
host.
7.5.4 Troubleshooting the HNDE Module
1) Symptom 1: The STATUS LED stays off after turning on the firewall.
Solution: The STATUS LED should stay solid on after powered on. The OFF status
indicates that the HNDE module or some hardware is not powered on properly. Check
the connection of the power supply.
If the device is powered on, the failure may due to the damaged power supply of the
module, or abnormal operation of CPLD (Complex Programmable Logic Device). In
these circumstances, contact our agents for support.
2) Symptom 2: The ACTIVE LED stays off when powering on the firewall.
Solution: When powering up the device, the ACTIVE LED should flashing for two
seconds before turning off, which indicates the encryption processor of the HNDE
module has been configured and is ready for work. If the ACTIVE LED stays on when
powering up the device, this means the initialization of the processor fails and the
system bus does not work normally. Check the connection between the HNDE module
and the host. If the connection is good, the abnormal status may due to the host or the
HNDE module, contact our agents for support.
3) Symptom 3: The ACTIVE LED stays on or off when the HNDE module is running.
Solution: The ACTIVE LED should be blinking when the HNDE module runs the
encryption service. The solid on or off indicates the system bus works abnormally.
Check the connection between the HNDE module and host. If the connection is good,
the abnormal status may due to the host or the HNDE module, contact our agents for
support.