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Error codes
The following table shows a non-exhaustive list of messages and error codes that may appear.
Carry out these checks and controls before contacting an authorised GYS technician.
If the user needs to open the product, they must turn off the power supply by unplugging the electrical plug and waiting two minutes
for safety.
Error codes
Messages
Solutions
001
OVER VOLTAGE FAULT
Check the electrical installation
Have your electrical installation checked by an authorised person.
002
UNDERVOLTAGE FAULT
Check the electrical installation
006
COOLING UNIT FAULT
The cooling unit can no longer be detected.
Check the connection between the undetected cooling unit and the
power source.
007
FLOW RATE FAULT
Blocked cooling system
Check the continuity of the coolant flow to the torch.
008
WATER LEVEL FAULT
Check the water level
Fill the cooling unit’s tank to the maximum (with coolant ref. 062511)
009
COOLING GROUP
Thermal protection
Wait a few minutes for the cooling unit to cool down.
Take care not to exceed the recommended duty cycle for the welding
current being used.
Ensure that air inlets and outlets are not obstructed.
010
GENERATOR
Thermal protection
Wait a few minutes for the power source to cool down.
Ensure that the recommended duty cycle for the welding current used
is not exceeded. Thermal protection Ensure that the air inlets and
outlets are not obstructed.
Installing a dust filter (ref. 046580). Please note that the dust filter
reduces the duty cycle.
011
Fan
Fan fault
Fan Switch off the power supply by unplugging the electrical plug and
check the fan. Ensure that the fan is not blocked.
020
Welding start problem
Please check your welding parameters
Press and release the trigger to clear.
Check the power source’s settings and the machine’s installation (filler
wire, rollers, etc.)
If the problem persists, carry out an update (Via Planet GYS).
024
USB overload
Unplug your USB.
Change the USB stick.
-
An internal system error has occurred.
Please restart your machine
Restart your machine by turning the machine off and on again.
If the problem persists, carry out update (via Planet GYS)
-
Error during motor calibration
Recalibrate the motor reel speed (Menu «Calibration»)
-
Error during calibration
Recalibrate the welding cables (Menu «Calibration»)
-
No more memory space in the machine
Delete Jobs to free up the internal storage space.
-
Unsupported files %s
Err %d
Continue anyway?
The data on the USB stick is corrupted.
-
Unable to save to the USB stick
Free up space on the USB stick.
If the problem persists, change the USB stick.
-
Number of attempts exceeded.
Unlock code required
Enter unlock code: 314159
-
Wrong user code
Wrong user code If the personal code is wrong, enter the correct
code.
By default, this code is 0000.
If an unlisted error code appears or your problems persist, contact your distributor.