88
Troubleshooting
Program does not start after closing the door.
•
•
St
art / Pause / Cancel button was not pressed.
>>>
*P
ress the Start / Pause / Cancel
button.
Programme cannot be started or selected.
•
•
Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>>
Press and hold On / Off button for 3
seconds to reset the machine to factory settings. ( "Cancelling the programme")
Water in the machine.
•
•
Some water might have remained in the product due to the quality control
processes in the production. >>>
This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the machine.
•
•
Likely problems with hoses or the pump filter. >>>
Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
•
•
Pump filter might not be closed fully. >>>
Check if the pump filter is completely
closed.
Machine does not fill with water.
•
•
Tap is turned off. >>>
Open the taps.
•
•
Water inlet hose is bent. >>>
Correct the hose.
•
•
Water inlet filter is clogged. >>>
Clean the filter.
•
•
The loading door is ajar. >>>
Close the loading door.
Machine does not drain water.
•
•
Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
•
•
Pump filter is clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
•
•
Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
•
•
A hard substance might have entered into the pump filter. >>>
Clean the pump
filter.
•
•
Transportation safety bolts are not removed. >>>
Remove the transportation
safety bolts.
•
•
Laundry quantity in the machine might be too little. >>>
Add more laundry to the
machine.
•
•
Machine might be overloaded with laundry. >>>
Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in
the machine.
•
•
Machine might be leaning on a rigid item. >>>
Check if the machine is not leaning
on anything.
Machine stopped shortly after the programme started.
•
•
Machine might have stopped temporarily due to low voltage. >>>
It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
•
•
Draining hose might not be at adequate height. >>>
Connect the water draining
hose as described in the operation manual.
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