44
T
roubleshooting
SENSIA
Rear Cleansing, Rear Cleansing - Mild, and Front Cleansing
Symptom
Cause
Solution
Page
Water does not spray
out.
The water shutoff valve is
closed.
Turn the open/close handle
counterclockwise 90°.
11
The
fi
lter is clogged.
Clean the
fi
lter.
29
The water supply pressure is
too low, or the water pressure
setting on the remote control
is set to its lowest level.
Press “+” on the Spray
Strength button.
16, 17,
18
The seat sensor does not
detect a user.
Sit on the toilet seat.
31
Your clothes mean that de-
tection by the seat sensor is
dif
fi
cult.
Allow the sensor to detect
your skin.
31
The toilet is being
fl
ushed.
This is not a problem. Priority
is given to
fl
ushing. Press the
button for rear cleansing or
front cleansing again after the
toilet has been
fl
ushed.
16, 18
It takes longer than
sual until water sprays
out.
The temperature of the water
supplied to the seat unit is too
low.
This is not a problem. When
water temperature is ex-
tremely low in winter, etc., it
may take longer than usual
until water is sprayed due to
preparation for spraying warm
water.
-
Water is not warm.
The water temperature is set
at its lowest setting.
Press the Water temp. button
and adjust the temperature to
the appropriate level.
13
The water pressure is
too low.
The temperature of the water
supplied to the seat unit is too
low.
This is not a problem. When
water temperature is low in
winter, for example, the water
pressure may become slightly
weaker.
-
The toilet is being
fl
ushed.
This is not a problem. Priority
is given to
fl
ushing. Press the
button for rear cleansing or
front cleansing again after the
toilet has been
fl
ushed.
16, 18
The nozzle guard is
unstable.
The cleaning brush or other
tools touched the guard during
cleaning and the guard has
fallen off.
Attach the nozzle guard cor-
rectly.
35
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