48
T
roubleshooting
SENSIA
The toilet bowl
Symptom
Cause
Solution
Page
The toilet bowl has
become blocked.
Use a rubber cup to free the blockage.
Close the water shutoff valve and then free the blockage, as
automatic washing may cause water to
fl
ow unintentionally
and cause water to over
fl
ow from the toilet bowl.
10
Splashing during uri-
nation.
When urinating while standing in front of the toilet, urine may
splash outside the bowl and soil the
fl
oor or wall. Rather than
aiming for the back of the toilet, splashing can be reduced by
aiming at the surface of the water. Splashing of urine can be
reduced if the toilet is used while sitting on the seat. When
urinating while sitting on the seat, urine may splash back
depending on the sitting position or the direction of urination.
Adjust your sitting position or place down toilet paper to re-
duce splashed urine.
-
The
fl
oor is wet.
(the surface of the
toilet bowl and water
shutoff valve are wet)
There may be a difference be-
tween the water temperature
and the room temperature,
leading to the formation of
condensation.
Using an extractor fan or
opening a window can reduce
condensation.
-
The
fl
oor is wet.
(the surface of the
toilet bowl and water
shutoff valve are not
wet)
Urine may be dripping from
the toilet onto the
fl
oor.
Wipe the
fl
oor and see if the
problem recurs. If the
fl
oor
is still wet,
disconnect the
power plug from the outlet,
and request repairs.
11
A gurgling sound is
heard when cleaning
the toilet
This is not a malfunction.
When
fl
ushing the toilet, air
is also
fl
ushed with the water,
leading to the gurgling sound.
If this continues for more than
2 seconds, it can be reduced
by installing a vent pipe or
similar.
-
A dripping sound is
heard from the drain
pipe after
fl
ushing
This is not a malfunction.
This is waste water dripping into the drain pipe under the
fl
oor.
-
There is little water in
the toilet bowl
The amount of water in the toilet bowl varies depending on the
type of toilet, such as siphon or gravity types.
-
Water splashes when
fl
ushing
Flushing requires water at a pressure suf
fi
cient to remove
waste from the bowl. Accordingly, splashing may occur be-
cause of the water
fl
ow.
-
Water may splash up
during use
This is caused by water in the
bowl. This is required by the
toilet, as it plays an important
role in preventing odors from
the waste drain, and in pre-
venting waste sticking to the
bowl.
Adjust your sitting position or
place toilet paper in the bowl
before use.
-
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