1
Welcome to 5Star Urgent Response
TM
by GreatCall
®
With your new 5Star Urgent Response service, you’ll receive
immediate, reliable access to our Certified Response Agents who are
trained to provide help in any situation - 24 hours a day, 7 days a week.
Please read this entire guide carefully before you turn on or
charge your 5Star Responder
®
device.
We want to ensure that
you get the most out of your 5Star
TM
service. In this guide, you
will learn about the following:
• Items in the 5Star Responder box
• Your 5Star Responder
• Activating your 5Star Service
• Using your Responder and 5Star Service
• When to use 5Star Urgent Response
• Setting up your Personal Profile
• Using
MyGreatCall.com
to Manage your Service
• Terms and Conditions
• Health and Safety Information
5Star is not a substitute for 9-1-1. In the event of a critical emergency, always contact
9-1-1 immediately.
By subscribing to the 5Star Urgent Response service, you accept, without limitation
or qualification, the Terms and Conditions of use on pages 36 - 47.
