36
F
R
E
Q
U
E
N
T
L
Y
A
S
K
E
D
Q
U
ES
T
IO
N
S
(F
A
Q
'S)
A-7
Yes, however any attempt to convert the grill from one
fuel type to another is extremely hazardous and must be
performed by a qualified gas technician only, using a
NG Conversion Kit purchased from Grand Hall.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
The serial and model numbers are listed on a silver
CSA label placed on the grill. Depending on the grill
model the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf,
underneath the right side of the control panel, outside
left or right of control panel or on the back of the grill
cabinet.
Question:
My grill will not light properly. Why?
Answer:
Always light the Main Burner farthest from the fuel
source first. This will draw gas across the manifold
helping prevent air pockets which obstruct gas-flow and
prevent proper grill lighting. Also try this procedure:
1. Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, turn the Burner Control
Knob(s) and gas source OFF and conduct a leak test
of ALL gas connections and gas sources as
explained in the Use and Care section of this manual.
3. If no leaks are detected, wait 5 minutes for any gas to
clear and repeat the lighting procedure.
Question:
If my ignitor or battey is not working how can I light
And
- Why would I need the silver
lighting stick that hangs from the side of my grill?
Answer:
If your ignition fails to work or your battery needs
replacing, you can light your grill through the Lighting
Hole on the side of the grill bowl using the Manual
Lighting Stick that hangs from the side of your grill. The
Lighting Stick is designed to hold a paper match and
allows you to safely insert a match through the Lighting
Hole without getting close to the Burner. Never remove
the Cooking Grids or Savor Plates
®
and attempt to
light the grill from above. To light your gas grill manually,
insert a paper match into the Manual Lighting Stick and
follow steps 1 through 6 of the Basic Lighting
Procedures. Then, light the match and place it through
the Lighting Hole on the right side of the grill (location of
hole varies by grill model). Turn the Grill Burner Control
Knob to the High setting to release gas. The Burner
should light immediately.
Question:
Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
Answer:
my grill manually?
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this?
And -
My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the
regulator. A low volume of sound is normal and will not
interfere with the operation of your grill. Loud or
excessive regulator humming and/or low flow and
intermittent lighting may be caused by the regulator's
excess gas flow device. Opening the tank valve all the
way or too quickly is what triggers the regulator's
safety device to restrict gas flow, preventing excess
gas flow to your grill. Lighting the main Burner farthest
from the fuel source every time will help eliminate air
pockets in the manifold. Note: This procedure should
be done every time a new LP Gas tank is connected to
your grill.
Turn all Control Knobs to the OFF position.
Where do I use my grill for safer operation and better
performance?
Turn off the LP Gas tank at the tank valve.
For Natural Gas shut off NG valve.
Disconnect regulator from LP Gas tank.
For Natural Gas disconnect regulator from 12 ft.
Natural Gas Hose.
Let unit stand for 5 minutes.
Reconnect regulator to the LP Gas tank.
For Natural Gas reconnect regulator to 12 ft.
Natural Gas Hose.
Open grill Lid (or Side Burner Lid if you are lighting
the Side Burner).
Turn the tank valve slowly ¼ of one turn.
For Natural Gas open Shut Off valve.
Light main Burner farthest from fuel source.
Turn the tank valve slowly one more ¼ of one turn
for ½ of one complete turn.
Continue to light Burners moving towards the fuel
source.
Do not turn tank valve more than ½ of one turn on
LPG models.
Question:
Strong winds and low temperatures can affect the
heating and performance of your gas grill so
factor in these elements when positioning your
grill outdoors for cooking.
Use your grill at least 3 feet away from any wall or
surface.
Use your grill at least
3 feet away
from
combustible objects that can melt or catch fire
(such as vinyl or wood siding, fences and
(overhangs) or sources of ignition including pilot
lights on water heaters and live electrical
appliances.
Never
use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
Never
obstruct the flow of ventilation air around
your gas grill housing.
Answer:
