20
V 19-02
WARRANTY AND SERVICE
1.3 Subject to the other clauses of this warranty, the Company warrants to the
Consumer that the Goldline product will be free of manufacturing defects and will
perform to the Company’s specifications.
1.4 The benefit of this warranty extends only to the Consumer as original
purchaser of a Goldline product which is installed in a residential property.
1.5 This warranty commences on the date of purchase of the Goldline product by
the Consumer and continues for the benefit only of the Consumer until the expiry
of one (1) year (Warranty Period).
1.6 If within the Warranty Period a manufacturing defect is discovered in the
Goldline product or it fails to perform to the Company’s specifications as a result of
some defect in materials, components or workmanship ( Defect) then the
Company will, at its option, repair the Goldline product or supply a replacement
Goldline product free of charge. A replacement Goldline product may differ from
the original product purchased by the Consumer.
1.7 This warranty will not apply to any Goldline product:
1.7.1 Installed by any person other than a qualified tradesperson; or
1.7.2 Subjected to misuse, neglect, negligence or accidental damage; or
1.7.3 Operated in any way contrary to any operating or maintenance instructions;
or
1.7.4 Improperly handled, installed or maintained; or
1.7.5 Altered or modified prior to or after installation; or
1.7.6 Damaged directly or indirectly by power surges, electrical storm damage or
connection to incorrect power supply.
1.8 You must provide proof of your purchase of the Goldline product and the date
of purchase in order to obtain the benefit of this warranty.
1.9 If you live outside the service area of the Company or one of its service agents,
this warranty does not cover the cost of transport of the Goldline product for
service nor is the service agent traveling costs to and from your home.
1.10 If you are required to transport the Goldline product to the Company or its
service agent, you must ensure it is safely disconnected by a qualified tradesman
and securely packed and insured. The Company does not accept any responsibility
