16
V 19-02
TROUBLESHOOTING
Malfunction
Eliminating
Cooktop doesn’t work
Check the circuit connection
Check fuse and rated current with
installation
Lamp is still light after cooktop
is turn off
The lamp will be off, when temperature for
the surface of panel is lower than 60C.
Smoke when cooktop is on
It’s normal when you use it the first time.
Eliminate the draft in the heat plate or hear
area.
Cooking zones seem to turn
themselves off and on during
use.
They cycle off and on to maintain the
selected setting or prevent the glass from
overheating.
This is normal and needs no action
The touch controls are difficult to
operate
There may be a slight film of water over the
controls or you may be using the tip of your
finger when touching the controls.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
The glass is being scratched.
Rough-edged cookware. Unsuitable,
abrasive scourer being used.
Use cookware with flat and smooth bases.
See ‘Cookware and cooking tips’.
The cooktop cannot be turned
off.
Electronics fault. Switch the power to the
cooktop off at the wall and call your
Authorised Service Centre or Customer
Care.
