Users Manual
Model 3600
www.globalspecialties.com
Page 31
Customers not on open account must include payment in the form of a
money order or credit card. For the most current repair charges please
visit
www.globalspecialties.com
and click on Calibration & Repair.
Return all merchandise to Global Specialties with pre-paid shipping.
The flat-rate repair charge for Non-Warranty Service does not include
return shipping. Return shipping to locations in North American is
included for Warranty Service. For overnight shipments and non-North
American shipping fees please contact Global Specialties. Include with
the returned instrument your complete return shipping address, contact
name, phone number and description of problem.
Procedure
All repairs and/or calibrations must have a Return Authorization (RMA)
number prior to sending the unit to Global Specialties.
1. Call the factory 800-572-1028 for RMA # or
2. Fill out the RMA request on-line using the RMA form and receive an
RMA# via email.
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