9. Troubleshooting Guide
9. Troubleshooting Guide
Bean Hopper cannot be
locked into position.
Top Burr does not sit in the
Grinder Collar correctly.
Portafilter overfills.
Grinder is louder than
normal.
The Top Burr is not seated
correctly.
Coffee beans or grinds are
caught in the Top Burr or
Grinder Collar.
The Top Burr is not seated
correctly.
The Top Burr is not seated
correctly.
Coffee beans or grinds are
caught around & under the
Top Burr.
The Top Burr is not seated
correctly.
Too much coffee grinds
coming from the Grinder
Outlet.
Grinder blocked with
foreign item.
Resolve the Blocking pro-
blem, refer to "8.2 Weekly
Using" to clean.
When correctly seated,the
white dot will be flush with
notch in the Grinder.
Remove bean hopper and
then clean burrs.
Use the Cleaning Brush
or Vacuum Cleaner as
necessary to clear loose
coffee beans or grinds.
When correctly seated,the
white dot will be flush with
notch in the Grinder.
When correctly seated,the
white dot will be flush with
notch in the Grinder.
Remove the Top Burr and
replace the Bean Hopper.
Hold the Bean Hopper
down with your hand, do
not turn.
Insert the Group Handle
into the Grinding Cradle
and push down to acti-
vate the Grinder. The
coffee grinds will fall out
the Powder Outlet.
Make sure the Top Burr is
correctly aligned and that
the two handles are placed
one on each side.
It is normal for the correct
amount of coffee to appear
overfilled in your portafilter.
Untamped coffee has app-
roximately three times the
volume of tamped coffee.
Problem
Possible Cause
What To Do
Optimum Grind Setting
is producing an under
extracted espresso.
Coffee grinds are coarse
when on a fine Grind
Setting.
Espresso is under extracted
even with a fine coffee grind.
New burrs are bedding in.
This is normal for the first
few uses.
Beans are losing freshness.
Not enough coffee grinds
used.
Grinds not tamped
(compacted) enough.
Grind Setting not correct.
Top Burr not seated
correctly.
Coffee beans or grinds are
caught around & under the
Top Burr.
Bottom Burrs needs
adjusting.
Not enough coffee grinds
used.
Beans are too old.
Bottom Burrs needs
adjusting.
The Bean Hopper is not
seated correctly.
Coffee beans or grinds are
caught around the Top Burr
or Grinder Collar.
Grind Setting cannot be
adjusted.
Turn the Bean Hopper
clockwise in small
increments to a finer
Grind Setting to keep
an optimum espresso
extraction.
Dose more coffee grinds.
Tamp more firmly.
Adjust the Grind Settings
by turning the Bean Hopper.
Seat top burr correctly.
Top Burr needs cleaning.
Properly adjust bottom
burr.
Dose more coffee grinds.
Use freshly roasted beans.
Old coffee beans, no matter
the Grind Setting, will have
a fast extraction and will
produce an under extracted
tasting espresso.
Properly adjust bottom
burr.
Remove the Bean Hopper
& replace.
Remove bean hopper and
then clean burrs.
Use the Cleaning Brush or
Vacuum Cleaner as necessary
to clear loose coffee beans
or grinds.
Problem
Possible Cause
What To Do
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