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In order to make a claim under our warranty, you must have the original proof
of purchasing documentation for the product, including but not limited to Order
Number and QR Code, and present it when requested. This guarantee is valid
for the original retail purchaser from the date of initial retail purchase and is
not transferable.
Upon receipt of your claim, Gevi will seek to resolve your difficulties. Should
your product develop any defect within 12 months of purchase because of
faulty materials or workmanship, we will repair or replace this product or any
component of the product, at our discretion. Replacement will be made with
a refurbished product or component. Refurbished parts may be used to repair
the product.
Our replacement or repair warranty only applies where a defect arises as a
result of faulty material or workm anship during the warranty period. Your
warranty does not cover misuse or negligent handling (including damage caused
by failing to use the product in accordance with this instruction booklet),
accidental damage, normal wear and tear, or lack of maintenance. Do Not
attempt to repair or adjust any electrical or mechanical functions on this product.
Doing so will void this guarantee.
Your warranty does not:
cover freight or any other costs incurred in making a claim, consumable items,
accessories that by their nature and limited lifespan require periodic renewal
(such as filters and seals) or any consequential loss or damage; or
This Gevi product is covered by a 12-month
replacement or repair warranty after the order
is issued under normal use, and we will provide
customer service to answer technical questions
even after 12 months.
10. Warranty
- servicing or modification of the product other than by Gevi or an authorized
Gevi service center;
- use of the product with other accessories, attachments, product supplies,
parts or devices that do not confirm to Gevi specifications; or
- exposure of the product to abnormally corrosive condition.
cover damage caused by:
- power surges, power dips, voltage supply problems, or use of the product on
incorrect voltage;
extend beyond 3 months if the product is used in commercial, industrial,
educational or rental applications.
If your warranty claim is not accepted, we will inform you and if requested to
do so by you, repair the product provided you pay the usual charges for such
repair. You will also be responsible for all freight and other costs.
Should your product require repair or service after the warranty period, contact
Gevi after-sales team.
10. Warranty
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