Geomagic Sensable Phantom Omni, Руководство по эксплуатации устройства

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Omni Device Guide B-1
A
PPENDIX
B: C
USTOMER
S
UPPORT
Appendi x
Appendix B: Customer Support
Warning DO NOT OPEN THE DEVICE. Attempting to open or repair the
device by anyone other than a certified authorized service center voids the
manufacturer warranty and hardware maintenance contract. There are no
serviceable components in the Phantom Omni device or power supply. You must
return the device for servicing.
If you encounter any difficulties within your warranty period, you can obtain Technical
Support through the three channels listed below. If you are out of warranty and do not
have active maintenance, Technical Support is limited.
• If you purchased your Phantom Omni device from a distributor, please contact them
first.
• Customer Support can be reached via e-mail at SensableSupport@geomagic.com.
• Customer Support can also be reached via telephone:
-
In the United States: 1-888-736-7225
- Outside the United States: +1-781-939-7444