LFP Battery Module – Product Manual
All rights reserved genZ 2020
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Revision
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4/03/2020
2.1
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9
Warranty & Service Information
9.1
General Information
for full details of the warranty on this product.
To ensure that you are covered by our 10 Year Limited Warranty, the purchaser shall follow the below
requirements:
o
The battery module(s) have been purchased from genZ Energy, an authorised distributor,
dealer or reseller
o
Overall system design shall be by a suitably qualified professional
o
Installation and commissioning by a licenced, accredited (for example, through the Clean
Energy Council) installer
o
Installation in accordance with the genZ installation manual and this product manual
o
Overall system is maintained in accordance with instructions and manuals associated with not
only the battery module(s), but, any chargers, inverters or any other equipment used in the
overall system
o
The overall system has been configured such that charging and discharging requirements (as
detailed in this manual) are met
o
The person or persons installing these battery module(s) has provided all necessary
information concerning the operation and maintenance of the battery module(s) and
associated system to the end user.
9.2
Registration
It is important that you maintain a record of your purchase details relating to the battery. Details
such as, the model number, serial number of the battery module(s), place of purchase and/or who
installed it.
9.3
Before Calling for Service
Verify that the charger and load are operating correctly. Refer to the “Trouble Shooting” section of
this manual.
If you believe that the battery module is not delivering it’s rated *capacity (refer to Section 4,
Specifications) the battery module may be considered faulty if it fails to deliver less than 70% of it’s
rated capacity during the warranty period.
*Note: Some chargers/inverters display the capacity of a battery module or the battery system.
These calculated values can be inaccurate for a number of technical reasons and as such should not
be relied on.
