Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard, Daly City, CA 94014
Tel: (888) GENESYS Fax: (650) 466-1260 www.genesyslab.com
Enhanced Disaster Recovery
Disaster recovery is embedded in the tenant and
service automation processes. This reduces the
amount of manual steps that must be initiated during a
DR scenario, thus saving critical time and money
Operational Parameter
Management
End users are able to change announcements, queue
thresholds and even routing targets without the need
for rewriting complex, routing strategies. Changes are
immediate and do not require IRD or reloading the
routing strategy.
Audio Resource Management
Enhanced end user experience. Allows rapid
uploading of new announcements and supports
multiple media types.
HPE Sizing Tool
Service providers are better able to manage their
solution resources. Startup costs can be reduced when
deploying a new HPE system and when adding new
tenants to an existing HPE system. Providers can
prevent over or under utilization of resources to
provide enhanced service levels to their customers
while effectively managing costs.
Detailed information about all of the new features of this release can be found in
the HPE 8.1
FAB
3. Supported Platforms
HPE 8.0 includes support for the following recommended hardware and
operating systems:
o
HP Blade Server
o
Linux 64
o
VMWare ESX
For details on platform support including OS and switches, please refer to the
HPE Solution Guide.
Please refer to the Release Notes of the HPE 8.1 solution as well.
