Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard, Daly City, CA 94014
Tel: (888) GENESYS Fax: (650) 466-1260 www.genesyslab.com
License Report Manager (LRM)
8.0.000.24
Workforce Management (WFM) Server
8.0.001.03
WFM Daemon
8.0.000.09
WFM Web
8.0.001.02
WFM Data Aggregator
8.0.000.06
WFM Builder
8.0.001.04
Voice Platform Media Control Platform
8.1.310.24
Voice Platform Resource Manager
8.1.310.11
8.0.000.04
5. Migration Guidelines
You will find all migration information in the HPE 8.1 Solution Guide.
6. Internationalization & Localization
HPE 8.1 solution components support localization in several languages.
Please contact Product Management for details.
7. Pricing
Packaging and Pricing for HPE 8.1 is defined through the service provider
contract and based on the Genesys Pay-Per-Use License Fee. Please refer
to the latest Genesys
Pricing Guide
on Xchange.
HPE 8.1 is orderable through a new sellable item:
v8.1
– Hosted Provider Edition
8.1.0
3GP08747ACAA
The HPE 8.1 sellable item requires PM approval at this time.
It is required that HPE customers order the new License Reporting Manager
8.0 to enable usage tracking in the HPE environment:
v8.0 - License Reporting Manager
8.0.0
3GP08709ACAA
