Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard, Daly City, CA 94014
Tel: (888) GENESYS Fax: (650) 466-1260 www.genesyslab.com
4. Product Compatibility
HPE is designed to work with the Genesys 8.0 suite of products. Specific
Products supported are defined in the table below.
Component Name
Component Version
Genesys Interactive Insights BOE Server Linux
7.6.203.00
Genesys Interactive Insights BOE Client Windows
7.6.203.00
Genesys Interactive Insights BOE Documentation
3.1.003.00
Genesys Interactive Insights
8.0.001.00
Genesys Desktop (GDK / GAD / GSD)
7.6.303.17
Genesys Info Mart
8.0.100.23
SIP Server
8.0.400.62
Network SIP Server
7.5.000.12
Genesys Administrator
8.1.000.12
Genesys Administrator Extension
8.1.001.30
Configuration Server
8.0.300.42
DB Server
8.0.300.06
ConfigServer Writable Proxy
8.0.300.42
Local Control Agent
8.0.300.09
Message Server
8.0.300.05
Solution Control Server
8.0.300.05
Configuration Import Wizard
8.0.300.01
SNMP Master Agent
8.0.300.01
Stat Server
8.0.000.33
Universal Routing Server
8.0.001.30
Interaction Routing Designer (IRD)
8.0.000.12
Interaction Concentrator (ICON)
8.0.000.37
IVR Server
7.5.016.16
eServices Interaction Server
8.0.100.24
eServices Knowledge Manager
8.0.102.00
Genesys E-mail
8.0.100.02
Genesys Chat
8.0.101.08
Universal Contact Server
8.0.200.11
Outbound Contact Server
8.0.001.10
